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Question

error snapshot timeout


Hi all, 

my Kasten was working fine for over 1 year. For a few days I can't take snapshots anymore (they time out). The problem also occurs during the simple validation of the storage class. I have no problem creating snapshots manually or with other software (like trilio).
this is the error:

Failed to create Snapshot: CSI Driver failed to create snapshot for PVC (kubestr-csi-original-pvczbwxs) in Namespace (kasten-io): Failed to create snapshot: failed to take snapshot of the volume 713c0702-49e4-42c0-baec-a1822ca72d2c: "rpc error: code = Internal desc = CreateSnapshot failed with error Timeout, Snapshot ae84d86f-5e7a-458a-a766-070c2b7e01f8 is still not Ready timed out waiting for the condition"

any ideas? has this happened to anyone?
thanks for the help

Cristiano

1 comment

Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 8439 comments
  • January 28, 2025

@Madi.Cristil ​@safiya - please move to the Kasten support section for better assistance.


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