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Issue After Upgrade / Reinstall Kasten / K10

  • February 18, 2022
  • 1 comment
  • 369 views

Hi,

 

I have a new issue after an upgrade / reinstall :

 

cause:

  cause:

    cause:

      cause:

        Code: 1

        Err: {}

      file: kasten.io/k10/kio/kopia/repository.go:528

      function: kasten.io/k10/kio/kopia.ConnectToKopiaRepository

      linenumber: 528

      message: "Failed to connect to the backup repository: invalid repository password"

    fields:

      - name: appNamespace

        value: pux-gitlab-runner-live

    file: kasten.io/k10/kio/exec/phases/phase/export.go:205

    function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

    linenumber: 205

    message: Failed to create Kopia repository for data export

  file: kasten.io/k10/kio/exec/phases/phase/export.go:127

  function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

  linenumber: 127

  message: Failed to copy artifacts

message: Job failed to be executed

fields: []

 

Can you help me ?

 

Have a nice day !

 

Thanks !

Best answer by YoannCastillo

Hello Raphael,

You have posted on VUG France. Better to write in french to discuss with the community. :wink:

If you tell us a little more about yourself, it’ll be easier to understand you needs.

About your message, some questions : 

  1. Are you already a veeam/Kasten customer ? Just user ?
  2. If yes, i recommend you to open a case to our support. fast, efficient and official. :ok_hand:
  3. I’ll forward your message to Kasten ressources, but no promises on feedback.

Thanks. 

Yoann

 

#Veeamazing

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YoannCastillo
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  • Answer
  • February 18, 2022

Hello Raphael,

You have posted on VUG France. Better to write in french to discuss with the community. :wink:

If you tell us a little more about yourself, it’ll be easier to understand you needs.

About your message, some questions : 

  1. Are you already a veeam/Kasten customer ? Just user ?
  2. If yes, i recommend you to open a case to our support. fast, efficient and official. :ok_hand:
  3. I’ll forward your message to Kasten ressources, but no promises on feedback.

Thanks. 

Yoann

 

#Veeamazing


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