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How to deal w/ spam in the Veeam Community?


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I did get a private message from the user haider2012, which is spam obviously. How to deal with it? There is no button like “report spam”.

Best answer by JMeixner

Hello @cschulze 

please report this to @Kseniya , she will block this user.

 

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Nico Losschaert
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  • On the path to Greatness
  • 681 comments
  • July 1, 2021

Me too @cschulze . @Kseniya , is there a possibility to let you know on a certain way that there is spam in the community? thx


JMeixner
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  • On the path to Greatness
  • 2650 comments
  • Answer
  • July 1, 2021

Hello @cschulze 

please report this to @Kseniya , she will block this user.

 


dips
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  • Veeam Legend
  • 808 comments
  • July 1, 2021

Same here, I got one too.


Kseniya
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  • 408 comments
  • July 1, 2021

Hi @cschulze, everyone,

 

Unfortunately, some users received a spam message last night. User already banned. 

Currently, we are looking into additional ways to strengthen spam filters/functionality to report user in PM.

At the meantime, please, feel free to reach out to me once you face such cases.

 

I’m sorry for the inconvenience this might cause! 


coolsport00
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  • Veeam Legend
  • 4139 comments
  • July 1, 2021

Thank you @Kseniya ….as everyone else stated, I received the same msg sadly :( At the very least, would like the option to delete Inbox? Or, a ‘report spam’ link/button in the Inbox?

Thanks for all you do!


Kseniya
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  • 408 comments
  • July 1, 2021
coolsport00 wrote:

Thank you @Kseniya ….as everyone else stated, I received the same msg sadly :( At the very least, would like the option to delete Inbox? Or, a ‘report spam’ link/button in the Inbox?

Thanks for all you do!

 

Hi Shane! We’re looking into that now - unfortunately, there is no ‘report spam’ button available. I will keep this group posted on further steps! 


Chris.Childerhose
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Yes I got two and reported them to @Kseniya so she is aware.  Here is to finding new ways to block them or delete.


Kseniya
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  • 408 comments
  • July 1, 2021

Hi everyone, 

Update: spam messages have all been removed now!


coolsport00
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  • Veeam Legend
  • 4139 comments
  • July 1, 2021

AWESOME! Thank you @Kseniya !!!


ashanpro
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  • Experienced User
  • 96 comments
  • July 2, 2021

Thank you  @Kseniya


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