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Unable to Kill or Disable Office 365 Jobs in Veeam Backup for Microsoft 365

  • February 13, 2025
  • 1 comment
  • 218 views
Mohamed Ali
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Hello,

I’m unable to stop or disable Office 365 backup jobs, and I keep getting the error message:
“Unable to complete the operation. Another job operation is in progress.”

I have already tried stopping all Veeam-related services (Veeam*), as well as rebooting the Veeam Backup server, but the job remains stuck and won’t stop.

Current version: Veeam Backup for Microsoft 365 8.1.0.331

Has anyone encountered this issue before? Any suggestions on how to forcefully stop the job?

 

[13.02.2025 04:14:54.449]     93 (1) Error: Unable to complete the operation. Another job operation is in progress.
[13.02.2025 04:14:54.449]     93 (1) Type: System.Exception
[13.02.2025 04:14:54.449]     93 (1) Stack:
[13.02.2025 04:14:54.449]     93 (1)    at Veeam.Archiver.Engine.Tasks.TaskDictionary.<>c__14`1.<GetTaskResult>b__14_0(Exception inner)
[13.02.2025 04:14:54.449]     93 (1)    at System.AggregateException.Handle(Func`2 predicate)
[13.02.2025 04:14:54.449]     93 (1)    at Veeam.Archiver.Engine.Tasks.TaskDictionary.GetTaskResult[TResult](Guid taskId)
[13.02.2025 04:14:54.449]     93 (1)    at Veeam.Archiver.Engine.Tasks.TaskController.GetTaskResult[TResult](Guid taskId)
[13.02.2025 04:14:54.449]     93 (1)    at Veeam.Archiver.Controller.TaskControllerContextPropagateDecorator.GetTaskResult[TResult](Guid taskId)
[13.02.2025 04:14:54.449]     93 (1)    at Veeam.Archiver.Controller.Services.Endpoints.ArchiverAdmin.GetIntTaskResult(Guid taskId)
[13.02.2025 04:14:54.449]     93 (1)    at InvokeStub_IArchiverAdmin.GetIntTaskResult(Object, Span`1)
[13.02.2025 04:14:54.449]     93 (1)    at System.Reflection.MethodBaseInvoker.InvokeWithOneArg(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
[13.02.2025 04:14:54.449]     93 (1) Error: Unable to complete the operation. Another job operation is in progress.
[13.02.2025 04:14:54.449]     93 (1) Type: System.Exception
[13.02.2025 04:14:54.449]     93 (1) Stack:
 

Mohamed Ali | VUG leader | VMCE 2024, VCP-DCV, CCP-V

1 comment

E
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  • eblack
  • Experienced User
  • 45 comments
  • February 13, 2025

You can give PowerShell a try. 

 

Get-VBOJobSession | Where-Object {$_.state -eq "Running"}

Stop-VBOJobSession -SessionId <JobSessionId>
 

Stop-Service Veeam.Archiver.Service
Stop-Service Veeam.Archiver.Proxy

Start-Service Veeam.Archiver.Service
Start-Service Veeam.Archiver.Proxy
 

Failing that you may have a stuck DB entry. 

Connect to SQL Server (LocalDB):

sqllocaldb info

Find the instance name (e.g., VeeamBackup365). Then connect using:

sqlcmd -S (localdb)\VeeamBackup365
 

Run the Following Queries to Check Stuck Jobs:

SELECT * FROM Archiver.JobSessions WHERE State = 'Running'

Stop Stuck Jobs by Changing Their State:

UPDATE Archiver.JobSessions SET State = 'Stopped' WHERE State = 'Running'


 

 

 

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