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Unable to make backup with VBR11 of Debian


Hi,

 

I have VBR11. Have added Debian vm to Physical Infrastructure. Agent and other linux components were installed successfully. Added account with sudo privilege. When I try to create backup of Entire Machine/Volume or even File Based I get error :

 

Error: Failed to execute agent management command startBackup. table JobSessions has no column named end_time Unable to run query.

 

which leads me to nothing. What seems to be a problem?

Best answer by Andanet

It can be veeamsnap kernel has not correctly loaded. Please see this https://www.veeam.com/kb2260

 

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6 comments

mkevenaar
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  • Veeam Vanguard
  • 149 comments
  • March 8, 2023

I believe that error comes from running Agent Version 6 in combination with VBR Server 11

Make sure you are on Agent Version 5 when on VBR 11


  • Author
  • New Here
  • 2 comments
  • March 8, 2023

Seems like version 5 is installed

 

dpkg -l | grep -i vee
ii  veeam                          5.0.2.4567                     amd64        Veeam Agent for Linux
rc  veeam-release-deb              1.0.8                          amd64        Veeam Backup for GNU/Linux repository
ii  veeamsnap                      5.0.2.4567                     all          Veeam Agent for Linux (kernel module)

 


mkevenaar
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  • Veeam Vanguard
  • 149 comments
  • March 8, 2023
jann33 wrote:

Seems like version 5 is installed

 

dpkg -l | grep -i vee
ii  veeam                          5.0.2.4567                     amd64        Veeam Agent for Linux
rc  veeam-release-deb              1.0.8                          amd64        Veeam Backup for GNU/Linux repository
ii  veeamsnap                      5.0.2.4567                     all          Veeam Agent for Linux (kernel module)

 

Did you have 6 installed before and did a downgrade to 5? I believe you need to purge veeam and veeamsnap and then install the latest version 5 to get it working correctly.

I had the same issue where someone updated the Veeam packages to 6 and the only way to get it working again, even after a downgrade / uninstall was to purge the package.


Andanet
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  • Veeam Legend
  • 352 comments
  • Answer
  • March 8, 2023

It can be veeamsnap kernel has not correctly loaded. Please see this https://www.veeam.com/kb2260

 


wolff.mateus
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  • Veeam Vanguard
  • 540 comments
  • March 8, 2023
Andanet wrote:

It can be veeamsnap kernel has not correctly loaded. Please see this https://www.veeam.com/kb2260

 

Yeah! I believe on this too.


  • Author
  • New Here
  • 2 comments
  • March 8, 2023

thanks! It was this problem.

 

I followed steps from https://blog.lbdg.me/veeam-agent-linux-failed-snapshot/

Reinstalled agent from VBR11 and everything is working now.


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