Skip to main content
Solved

E-mail setting for notification. Unable to connect to SMTP server

S

Hi to all,
I’m not be able to set the email notification of veeam.
I tried with gmail and other my domain.. but doesn’t work.

The error is: Unable to connect to SMTP server because of invalid credential or settings.

There is a soluton?
I use community edition and windows server standard 2022

Thanks

Best answer by simone79vi

kristofpoppe wrote:

Hi Simone, this should work. Have you checked that the username and password are correct ? No firewall blocking traffic on this port ? You can test the creds for your smtp using: https://www.smtper.net/

thanks for reply.. 

 

I checked the parameters better and now it works
View original
    Did this topic help you find an answer to your question?

    5 comments

    kristofpoppe
    Forum|alt.badge.img+9
    • kristofpoppe
    • Veeam Vanguard
    • 117 comments
    • March 2, 2023

    Hi Simone, this should work. Have you checked that the username and password are correct ? No firewall blocking traffic on this port ? You can test the creds for your smtp using: https://www.smtper.net/

    Fan since FastSCP | VMCA-1 | VMCE9 | VMCE2022 | VMCE2024 | VMCA2024
    Chris.Childerhose
    Iams3le
    Madi.Cristil
    3 people like this
    • Chris.Childerhose
      Chris.Childerhose
    • Iams3le
      Iams3le
    • Madi.Cristil
      Madi.Cristil
    Chris.Childerhose
    Forum|alt.badge.img+21

    This may explain why Gmail is not working as they don’t allow just user/pwd anymore - KB1974: How to configure Email Notifications when using Gmail or Google Apps Mail (veeam.com)

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | vExpert 6* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    kristofpoppe
    Iams3le
    2 people like this
    • kristofpoppe
      kristofpoppe
    • Iams3le
      Iams3le
    Iams3le
    Forum|alt.badge.img+11
    • Iams3le
    • Veeam Legend
    • 1374 comments
    • March 2, 2023

    Hi @simone79vi, I will suggest you take a look at this guide: https://helpcenter.veeam.com/docs/backup/vsphere/general_email_notifications.html?ver=120

    Ensure you add your user credentials under the “logon as”  under Advanced SMTP options. Ensure this information is correct!

    [Microsoft MVP | Veeam Legend 6* | VMware vExpert 5* | Cisco Champion 3* | Object First Ace]
    Chris.Childerhose
    kristofpoppe
    2 people like this
    • Chris.Childerhose
      Chris.Childerhose
    • kristofpoppe
      kristofpoppe
    S
    • simone79vi
    • Author
    • Not a newbie anymore
    • 2 comments
    • Answer
    • March 2, 2023
    kristofpoppe wrote:

    Hi Simone, this should work. Have you checked that the username and password are correct ? No firewall blocking traffic on this port ? You can test the creds for your smtp using: https://www.smtper.net/

    thanks for reply.. 

     

    I checked the parameters better and now it works
    Chris.Childerhose
    kristofpoppe
    Iams3le
    3 people like this
    • Chris.Childerhose
      Chris.Childerhose
    • kristofpoppe
      kristofpoppe
    • Iams3le
      Iams3le
    kristofpoppe
    Forum|alt.badge.img+9
    • kristofpoppe
    • Veeam Vanguard
    • 117 comments
    • March 2, 2023

    Another solution could be using the free tier of a mail relay service (eg. mailjet.com) Done serveral implementions with this services and it worked flawless.

    Fan since FastSCP | VMCA-1 | VMCE9 | VMCE2022 | VMCE2024 | VMCA2024
    Chris.Childerhose
    Iams3le
    2 people like this
    • Chris.Childerhose
      Chris.Childerhose
    • Iams3le
      Iams3le

    Comment


    Terms & Conditions