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the request could not be performed because of an i/o device error
Best answer by Chris.Childerhose
mkevenaar wrote:
I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Definitely suggest checking here and the Backup folder as it will have another subfolder with the job name and logs.
when I run a backup task i receive a warning message
the request could not be performed because of an i/o device error
Sr. System Admin
+17Hello
please post the complete Warning - right click on the message an select “Copy to Clipboard”. Please post the copied content here afterwards.
What type of job is this? VM Backup, Copy Job, Tape, File Backup … It looks like some kind of File Backup.
Jochen (Joe) Meixner | Veeam Vanguard 2024 | Veeam Legend 2021 - 2024 | Veeam Certified Architect (VMCA) | Twitter: @JoMeix | BlueSky: @jmeixner.bsky.social
The job type is Tape and the warning:
| Task E:\Backups\Prod-DB\Prod-DBD2023-01-06T220023_889B.vbk completed with warning. Details: The request could not be performed because of an I/O device error. |
Sr. System Admin
+14Looks like a disk related problem to me. It could be a faulty disk or a Filesystem problem with E:\ Do you see any errors in the system Eventlog?
Max M. | Systems Engineer @Veeam | VMCE/VMCA | VeeaMVP 2023 | former Legend & Vanguard
+17Or a Tapedrive or Tapelibrary is not online.
Do you see in the Veeam console under “Tape Infrastructure” some offline drives or libraries?
Jochen (Joe) Meixner | Veeam Vanguard 2024 | Veeam Legend 2021 - 2024 | Veeam Certified Architect (VMCA) | Twitter: @JoMeix | BlueSky: @jmeixner.bsky.social
+15I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Maurice Kevenaar |Veeam Vanguard 2020-2024 | Veeam Legend 2023-2024 | Twitter: @mkevenaar | Mastodon: @mkevenaar@masto.nu - https://masto.nu/@mkevenaar | Blog: https://kevenaar.name | Join the Veeam Community Hackathon: https://veeamhackathon.com/sign-up
I will check and feedback thanks for your interest
Sr. System Admin
JMeixner wrote:
Or a Tapedrive or Tapelibrary is not online.
Do you see in the Veeam console under “Tape Infrastrucure” some offline dives or libraries?
I will check and feedback thanks for your interest
Sr. System Admin
+21mkevenaar wrote:
I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Definitely suggest checking here and the Backup folder as it will have another subfolder with the job name and logs.
Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | vExpert 6* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
+11Hi
[Microsoft MVP | Veeam Legend 6* | VMware vExpert 5* | Cisco Champion 3* | Object First Ace]
Chris.Childerhose wrote:
mkevenaar wrote:
I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)
The programdata folder is a hidden folder, you might need to type it in your explorer search bar
Definitely suggest checking here and the Backup folder as it will have another subfolder with the job name and logs.
thanks for your help its working now after delete logs
Sr. System Admin
+11khaled depas wrote:
I must say a respectable community😍
+1
[Microsoft MVP | Veeam Legend 6* | VMware vExpert 5* | Cisco Champion 3* | Object First Ace]
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