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Odd error for all OFFSITE backup jobs

  • 3 February 2021
  • 3 comments
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Here is the text from the e-mail received from the server:

Failed to preprocess target Error: Failed to call RPC function 'FcWriteFileEx': Incorrect function. Failed to open file

Does this look familiar to anyone? If so.. how did you resolve it??

Thank you for any Help,

 

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Best answer by MicoolPaul 3 February 2021, 21:45

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Userlevel 7
Badge +20

Here is the text from the e-mail received from the server:

Failed to preprocess target Error: Failed to call RPC function 'FcWriteFileEx': Incorrect function. Failed to open file

Does this look familiar to anyone? If so.. how did you resolve it??

Thank you for any Help,

 

Hey, unless you’ve got Community edition Veeam I’d suggest opening a Veeam support case. We’re gonna need some more details before anyone knows what you’re dealing with.

 

What Veeam software are you using and what version?

Assuming this is Veeam B&R by the RPC message so what VM are you protecting? Windows? Linux? What version? If you browse to C:\Programdata\Veeam\Backup\<JobName> and look at the job and task log files there’ll be some warnings and errors in there. It’d be good to see them!

Userlevel 7
Badge +17

This could be a permission issue.

But MicoolPaul is right, some information from the job logs would be helpful to clarify.

Userlevel 6
Badge +1

We need to know the file it failed to open. More information will surely help. Follow the instructions by Micheal and get the logs, please.

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