How to reintegrate Veeam-Cloud-Connect with VSPC after the management agent has been uninstalled.
How to reintegrate VCC with VSPC after the management agent has been uninstalled
Best answer by briannBrizzy
Hi Team,
We restored the VAC database and re-deployed the agent to Cloud-Connect. However, the certificate error reappeared. Instead of entering the FQDN in the Management Agent, we used the IP address and ignored the warning. As a result, the connection between VCC and VSPC was successful, lucky no duplicate ID on the DB.
After restoring the VAC database, we noticed that other Cloud-Connect servers began displaying the same security error:
"The security certificate for the backup portal has been changed. Verify the new certificate and accept the connection to continue working with the portal."
We rebooted the affected servers, and the Management Agent started working correctly. Veeam support is still investigating why the management agent was removed from VSPC after being manually uninstalled on VCC.
VCC version: 12.1.1.56
Veeam Service Provider Console version: 8.1
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