-- English ----------------------For our company network we cloned a PC.Because the hardware changed significantly we also changed the computername and IP address.This PC wasn’t previously administered by Veeam.During setup of Veeam we used the new IP address of the PC.Nevertheless Veeam still tries to use the old IP address and therefore backup fails.From where does Veeam get this information if not from the Backup profile setting?What can I delete/alter so that Veeam will no longer use obsolete information? -- Deutsch ----------------------Wir haben in unserem Firmennetzwerk einen Rechner geclont und dem PC einen neuen Namen und IP Adresse vergeben, weil die Hardware sich grundlegend geändert hat.Der Rechner wurde zuvor noch nicht durch Veeam verwaltet.Bei der Einrichtung des Backup über Veeam haben wir die neue IP Adresse des PC angegeben.Dennoch will Veeam immer wieder die alte IP Adresse verwenden und bricht somit erfolglos ab.Woher bezieht Veeam diese Information wenn nicht aus dem angelegten Backup direkt?Was kann man löschen/umschreiben, damit Veeam nicht auf veraltete Werte zurückgreift?

Veeam still uses old ip address / Veeam verwendet veraltet IP-Adresse

Userlevel 2

+1

Falk
Not a newbie anymore
22 comments
1 year ago
27 February 2023

Hi,

wurde an der Maschine ein Sysprep durchgeführt? Eventuell bezieht sich Veeam auf Informationen aus der Registry.

Gruß Falk

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Es wurde kein Sysprep durchgeführt, weil wir bedenken hatten, dass etliche Programme nicht mehr funktionieren würden bzw. neu installiert werden müssten.

Diesen Zeitaufwand wollten wir uns durch das clonen sparen.

Dennoch stellt sich die Frage, warum man eine IP Adresse im Veeam angeben muss, wenn diese nicht verwendet wird.

Userlevel 7

+17

JMeixner
Veeam Vanguard
2578 comments
1 year ago
27 February 2023

Ist der DNS Eintrag für dieses System aktuell?

Userlevel 7

+6

Moustafa_Hindawi
Veeam Legend
278 comments
1 year ago
27 February 2023

If you are talking about the Veeam Agent for windows, I think you need to uninstall the agent and reinstall it again from Veeam management server, or install it locally and connect to vbr.

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

DNS ist laut nslookup aktuell.

Wir haben jetzt noch mal den Veeam auf Client deinstalliert und das Backup angestoßen.

Jetzt erhalten wir diese Fehlermeldung:

“Unable to install backup agend: cannot connect to … Error: Known agent ...have the same bios upid … but different connection point…”

Tatsächlich war im inventory noch ein anderer Rechner vorhanden mit genau dieser IP.

Wir sind gerade dabei noch mal zu testen, ob nicht eine andere Fehlermeldung jetzt kommt.

DNS is up to date by nslookup.

We deinstalled Veeam on the client and are running a new backup.

Now we get:

“Unable to install backup agend: cannot connect to … Error: Known agent ...have the same bios upid … but different connection point…”

And indeed there was another client in the inventory with this ip.

We are testing again to see if we don’t get other error messages.

Userlevel 7

+6

Moustafa_Hindawi
Veeam Legend
278 comments
1 year ago
27 February 2023

Hello @MartinBe

I hope this KB solve your issue:

https://www.veeam.com/kb4205

Userlevel 2

+1

Falk
Not a newbie anymore
22 comments
1 year ago
27 February 2023

Sysprep wird immer empfohlen, normalerweise muss man nichts neu installieren, maximal Programme neu konfigurieren.

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Jetzt meldet Veeam eine erfolgreiche Durchführung des Backup.

Das Backup ist aber innerhalb von Minuten für 400GB fertig und es wird kein Ordner erstellt.

Keine Fehlermeldung oder etwas auswertbares.

Schrödinger’s Backup.

-------------------

Now Veeam reports Backup successful.

But the backup is finished within minutes for 400GB and no folder has been created.

No error message or anything.

Schrödinger’s Backup.

Userlevel 7

+17

JMeixner
Veeam Vanguard
2578 comments
1 year ago
27 February 2023

Hast du Screenshots oder Logs?

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Screenshot:

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Sind die logs unter?:

%allusersprofile%\VeeamBackup

Und dann der jeweilige Ordner für den Client?

Muss man am Client selber auch das log auslesen?

Userlevel 7

+6

Moustafa_Hindawi
Veeam Legend
278 comments
1 year ago
27 February 2023

Hello @MartinBe

Could you run active full backup job?

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Active full backup same result:

===================================================================
Starting new log
Log has been started by 'VPNSERVER\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [VPNSERVER], OS: [Microsoft Windows Server 2016 Standard (10.0.14393)], CPU: [4]
Process: [64 bit], PID: [5384], SessionId: [0], UID: [5df27f55-0303-4417-954a-2b9e57322b50]
UTC Time: [27.02.2023 11:49:53], DaylightSavingTime: [False]
Culture: [de-DE], UI culture: [de-DE]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Manager.exe]. File version: [11.0.1.1261], Assembly version: [11.0.0.0], Edition: [standard]
Process start time: [27.02.2023 12:49:50], Garbage collector mode: [Workstation]
Private fix files:
Cummulative fix files
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.CatalogFsLib.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Cdp.Model.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Cdp.ServiceLib.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.CloudService.exe], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Common.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Configuration.Core.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Configuration.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Core.Common.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Core.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Core.VmBackupCopy.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.DBManager.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.ExternalInfrastructure.DbProvider.exe], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Interaction.CatalogClient.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Interaction.Management.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Interaction.PlatformService.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.LicenseLib.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Model.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.PowerShell.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Presentation.Base.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.ProxyProvider.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.PSManager.exe], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.PublicStoragePlugin.Ibm.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.RestAPIService.exe], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Sdk.AddIns.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.ServiceLib.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.SSH.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.UI.Common.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.UI.dll], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Module: [C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.UIServer.exe], File Version [11.0.1.1261], Comments [Private Fix KB20220302,CF-11.0a-CP4-20220302]
Inactive fix files
CmdLineParams: [STARTEPAGENTPOLICYJOB owner=[vbsvc] Full db6d15a4-c767-4b9b-bdfd-718835264552 f8aeceb7-947d-4d7a-9fdf-b6bf118817d4]
Network Interface, Name: Ethernet0, Description: Intel(R) 82574L Gigabit Network Connection #2, Interface Type: Ethernet, Operational Status: Up;
   Unicast IPAddresses: ***.***.***.***;
   Gateway IPAddresses: ***.***.***.***;
Network Interface, Name: RAS (Dial In) Interface, Description: RAS (Dial In) Interface, Interface Type: Ppp, Operational Status: Up;
   Unicast IPAddresses: ***.***.***.***;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
   Unicast IPAddresses: ::1; ***.***.***.***;
Network Interface, Name: isatap.{6E06F030-7526-11D2-BAF4-00600815A4BD}, Description: Microsoft ISATAP Adapter #3, Interface Type: Tunnel, Operational Status: Down;
   Unicast IPAddresses: fe80::5efe:***.***.***.***%9;
Network Interface, Name: isatap.{BACA601A-6AAA-4454-8F88-EAEBB9A7F15D}, Description: Microsoft ISATAP Adapter #4, Interface Type: Tunnel, Operational Status: Down;
UTC offset: 1,00 hours

[27.02.2023 12:49:53] <01> Info -------------------------------------------------------------------------------------
[27.02.2023 12:49:53] <01> Info STARTEPAGENTPOLICYJOB
[27.02.2023 12:49:53] <01> Info owner=[vbsvc]
[27.02.2023 12:49:53] <01> Info Full
[27.02.2023 12:49:53] <01> Info db6d15a4-c767-4b9b-bdfd-718835264552
[27.02.2023 12:49:53] <01> Info f8aeceb7-947d-4d7a-9fdf-b6bf118817d4
[27.02.2023 12:49:53] <01> Info -------------------------------------------------------------------------------------
[27.02.2023 12:49:53] <01> Info Starting job mode: 'Full'
[27.02.2023 12:49:53] <01> Info [Session] Id 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4', State 'Working'.
[27.02.2023 12:49:53] <01> Info [EpAgentPolicyJobPerformer] Policy task accepted. Policy ID 'db6d15a4-c767-4b9b-bdfd-718835264552', Type 'ActiveFull', Mode 'Full'
[27.02.2023 12:49:53] <01> Info Membership restore will not be created.
[27.02.2023 12:49:53] <01> Info -------------------------------------------------------------------------------------
[27.02.2023 12:49:53] <01> Info Job ID: [db6d15a4-c767-4b9b-bdfd-718835264552]
[27.02.2023 12:49:53] <01> Info Job Name: [PCIT07]
[27.02.2023 12:49:53] <01> Info Job Mode: [Full]
[27.02.2023 12:49:53] <01> Info Job Type: [Files EpAgentPolicy]
[27.02.2023 12:49:53] <01> Info Job Options: [<JobOptionsRoot><RunManually>False</RunManually><GroupSnapshotProcessing>True</GroupSnapshotProcessing><RetentionType>1</RetentionType><VbrAuthenticationMode>0</VbrAuthenticationMode><PolicyType>0</PolicyType><PolicySourceType>1</PolicySourceType><PolicyMacSourceType>0</PolicyMacSourceType><PolicyUnixSourceType>0</PolicyUnixSourceType><SourceFsItemsScope>0</SourceFsItemsScope><BackupAllUsbDrives>False</BackupAllUsbDrives><BackupSystemState>True</BackupSystemState><ExcludeSystemState>False</ExcludeSystemState><BackupUserFolders>False</BackupUserFolders><UserProfilesBackupOptions ExcludeRoamingProfiles="True" ExcludeTemporaryProfiles="False" ExcludeCorruptedProfiles="False" SelectedFolderTypes="127" SelectedSpecialFolders="1" /><BackupSpecifiedItems>False</BackupSpecifiedItems><ExcludeOneDriveFolders>False</ExcludeOneDriveFolders><TargetShareType>0</TargetShareType><VbrAddress>VPNSERVER.hml.intra</VbrAddress><VbrPort>10005</VbrPort><IsSnapshotlessMode>False</IsSnapshotlessMode><RetainDaysToKeep>7</RetainDaysToKeep><PolicyDestType>1</PolicyDestType><BackupCacheEnabled>False</BackupCacheEnabled><BackupCachePathSelectionMode>0</BackupCachePathSelectionMode><BackupCachePath /><BackupCacheSize>10</BackupCacheSize><BackupCacheSizeUnit>3</BackupCacheSizeUnit><EnableFullBackup>False</EnableFullBackup><StgBlockSize>KbBlockSize1024</StgBlockSize><EnableDeduplication>True</EnableDeduplication><CompressionLevel>5</CompressionLevel><StorageEncryptionEnabled>False</StorageEncryptionEnabled><DirtyBlocksNullingEnabled>True</DirtyBlocksNullingEnabled><FullBackupScheduleKind>Daily</FullBackupScheduleKind><FullBackupMonthlyScheduleOptions><DayNumberInMonth>First</DayNumberInMonth><DayOfWeek>Monday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></FullBackupMonthlyScheduleOptions><TransformFullToSyntethic>True</TransformFullToSyntethic><SnmpNotification>False</SnmpNotification><EmailNotification>False</EmailNotification><EmailNotificationAddresses /><UseCustomEmailNotificationOptions>False</UseCustomEmailNotificationOptions><EmailNotifyTime>01/27/2022 22:00:00</EmailNotifyTime><EmailNotificationSubject>[%JobResult%] %JobName% (%ObjectCount% machines) %Issues%</EmailNotificationSubject><EmailNotifyOnSuccess>True</EmailNotifyOnSuccess><EmailNotifyOnWarning>True</EmailNotifyOnWarning><EmailNotifyOnError>True</EmailNotifyOnError><EmailNotifyOnLastRetryOnly>True</EmailNotifyOnLastRetryOnly><EmailNotifyOnWaitingTape>True</EmailNotifyOnWaitingTape><PostJobCommand><Periodicity>Cycles</Periodicity><PreScriptEnabled>False</PreScriptEnabled><PreScriptCommandLine /><Frequency>1</Frequency><Enabled>False</Enabled><CommandLine /><Days><Day>Saturday</Day></Days></PostJobCommand><GenerationPolicy><EnableRecheck>False</EnableRecheck><RecheckScheduleKind>Monthly</RecheckScheduleKind><RecheckMonthlyScheduleOptions><DayNumberInMonth>Last</DayNumberInMonth><DayOfWeek>Friday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></RecheckMonthlyScheduleOptions><EnableCompactFull>False</EnableCompactFull><EnableCompactFullLastTime /><CompactFullBackupScheduleKind>Monthly</CompactFullBackupScheduleKind><CompactMonthlyScheduleOptions><DayNumberInMonth>Last</DayNumberInMonth><DayOfWeek>Saturday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></CompactMonthlyScheduleOptions><DeletionGuardDays>0</DeletionGuardDays><UseDeletionGuardDays>False</UseDeletionGuardDays><KeepGfsBackups>False</KeepGfsBackups><GFSWeeklyBackups>-1</GFSWeeklyBackups><GFSMonthlyBackups>-1</GFSMonthlyBackups><GFSQuarterlyBackups>-1</GFSQuarterlyBackups><GFSYearlyBackups>-1</GFSYearlyBackups><RecheckDays><DayOfWeek>Friday</DayOfWeek></RecheckDays><CompactFullBackupDays><DayOfWeek>Saturday</DayOfWeek></CompactFullBackupDays></GenerationPolicy><EnableDeletedVmDataRetention>False</EnableDeletedVmDataRetention><RetainDays>30</RetainDays><UseSanSnapshots>False</UseSanSnapshots><SanStorageProxyAutoDetect>True</SanStorageProxyAutoDetect><FailoverFromSan>True</FailoverFromSan><AgentProcessMissingWarningEnabled>True</AgentProcessMissingWarningEnabled><AgentProcessMissingValidPeriodDays>7</AgentProcessMissingValidPeriodDays><GfsPolicy IsEnabled="False"><Weekly IsEnabled="False" KeepBackupsForNumberOfWeeks="1" DesiredTime="0" BeginTimeUtc="01/01/0001 00:00:00" /><Monthly IsEnabled="False" KeepBackupsForNumberOfMonths="1" DesiredTime="1" BeginTimeUtc="01/01/0001 00:00:00" /><Yearly IsEnabled="False" KeepBackupsForNumberOfYears="1" DesiredTime="1" BeginTimeUtc="01/01/0001 00:00:00" /></GfsPolicy><IncludeFsItems /><ExcludeFsItems /><IncludeFileTags /><IncludeMasks /><ExcludeMasks /><FullBackupDays><DayOfWeek>Saturday</DayOfWeek></FullBackupDays><TransformToSyntethicDays><DayOfWeek>Friday</DayOfWeek></TransformToSyntethicDays></JobOptionsRoot>]
[27.02.2023 12:49:53] <01> Info Job VSS Settings: [VssSnapshotOptions: [Enabled: [True], ApplicationProcessingEnabled: [False], IgnoreErrors: [True], IsCopyOnly: [False], UsePersistentGuestAgent: [False]], WinGuestFSIndexingOptions: [Type: [None]], LinGuestFSIndexingOptions: [Type: [None]], SqlBackupOptions: [TransactionLogsProcessing: [TruncateOnlyOnSuccessJob], BackupLogsFrequencyMin: [15], UseDbBackupRetention: [True], RetainDays: [15], ProxyAutoSelect: [True]FailJobOnDbAbsenceOrBackupImpossibility: [False]], ExchangeBackupOptions: [TransactionLogsProcessing: [TruncateOnlyOnSuccessJob]], WinCredsId: [00000000-0000-0000-0000-000000000000], LinCredsId: [00000000-0000-0000-0000-000000000000], Old Properties: [Enabled: [True], IgnoreErrors: [True], GuestFSIndexingType: [None], IncludedIndexingFolders: [], ExcludedIndexingFolders: [], LinGuestFSIndexingType: [None], LinIncludedIndexingFolders: [], LinExcludedIndexingFolders: [], IsFirstUsage: [True]]]
[27.02.2023 12:49:53] <01> Info Job ScheduleOptions: [Start time: [24.02.2023 15:00:00], Latest run time: [02.02.2022 15:17:32], Timeout for backup completion: [180min], Next run time: [], Retry times on failure: [3], Retry timeout: [10 min], Daily options: [Enabled: True, DayNumberInMonth: SelectedDays, Days: Monday, Tuesday, Wednesday, Thursday, Friday]]
[27.02.2023 12:49:53] <01> Info Job AutoScheduleOptions: [<AutoScheduleOptions PerformActiveFullBackup="False" ActiveFullBackupKind="0" ActiveFullBackupDays="Saturday;" PerformTransformToSyntethic="True" TransformToSyntethicDays="Friday;"><ActiveFullBackupMonthlyOption><FullBackupMonthlyScheduleOptions><DayNumberInMonth>First</DayNumberInMonth><DayOfWeek>Monday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></FullBackupMonthlyScheduleOptions></ActiveFullBackupMonthlyOption></AutoScheduleOptions>]
[27.02.2023 12:49:53] <01> Info Enable parallel processing checkbox is on
[27.02.2023 12:49:53] <01> Info Object in job: [Id: [4b969f06-ba5e-4aa7-8846-98a71f2e3d5b], ObjectId: [854ebee7-1284-40f2-b59a-b142471009ac], JobId: [db6d15a4-c767-4b9b-bdfd-718835264552]FolderId: [00000000-0000-0000-0000-000000000000]
[27.02.2023 12:49:53] <01> Info Location: [***.***.***.***], Type: [Include], ApproxSize: [0]
[27.02.2023 12:49:53] <01> Info VssOptions: [VssSnapshotOptions: [Enabled: [True], ApplicationProcessingEnabled: [True], IgnoreErrors: [False], IsCopyOnly: [False], UsePersistentGuestAgent: [False]], WinGuestFSIndexingOptions: [Type: [ExceptSpecifiedFolders], IncludedFolders: [], ExcludedFolders: [%windir%; %ProgramFiles%; %ProgramFiles(x86)%; %ProgramW6432%; %TEMP%]], LinGuestFSIndexingOptions: [Type: [ExceptSpecifiedFolders], IncludedFolders: [], ExcludedFolders: [/cdrom; /dev; /media; /mnt; /proc; /tmp; /lost+found]], SqlBackupOptions: [TransactionLogsProcessing: [TruncateOnlyOnSuccessJob], BackupLogsFrequencyMin: [15], UseDbBackupRetention: [True], RetainDays: [15], ProxyAutoSelect: [True]FailJobOnDbAbsenceOrBackupImpossibility: [False]], ExchangeBackupOptions: [TransactionLogsProcessing: [TruncateOnlyOnSuccessJob]], WinCredsId: [00000000-0000-0000-0000-000000000000], LinCredsId: [00000000-0000-0000-0000-000000000000], Old Properties: [Enabled: [True], IgnoreErrors: [False], GuestFSIndexingType: [ExceptSpecifiedFolders], IncludedIndexingFolders: [], ExcludedIndexingFolders: [%windir%; %ProgramFiles%; %ProgramFiles(x86)%; %ProgramW6432%; %TEMP%], LinGuestFSIndexingType: [ExceptSpecifiedFolders], LinIncludedIndexingFolders: [], LinExcludedIndexingFolders: [/cdrom; /dev; /media; /mnt; /proc; /tmp; /lost+found], IsFirstUsage: [True]]],
[27.02.2023 12:49:53] <01> Info Platform: [EEndPoint], UpdateVmx: [False]
[27.02.2023 12:49:53] <01> Info DiskFilter: [<EpDiskFilter><BackupMode>0</BackupMode><BackupSystemState>False</BackupSystemState><BackupUserFolders>False</BackupUserFolders><ExcludeSystemState>False</ExcludeSystemState><ExcludeOneDriveFolders>False</ExcludeOneDriveFolders><Drives /><HiddenVolumesAndPartitions /><IncludeMasks /><ExcludeMasks /><BackupAllUsbDrives>False</BackupAllUsbDrives><IncludedFsItems /><UserProfilesBackupOptions ExcludeRoamingProfiles="True" ExcludeTemporaryProfiles="True" ExcludeCorruptedProfiles="True" SelectedFolderTypes="0" SelectedSpecialFolders="0" /></EpDiskFilter>], ]
[27.02.2023 12:49:53] <01> Info [EpAgentPolicyJobPerformer] Agent policy type: Workstation
[27.02.2023 12:49:53] <16> Info [CEpAgentPolicyTaskScheduler] Waiting for endpoints ready to process.
[27.02.2023 12:49:53] <16> Info [CEpAgentPolicyTaskScheduler] Object 854ebee7-1284-40f2-b59a-b142471009ac contains 1 agents.
[27.02.2023 12:49:53] <16> Info [CEpAgentPolicyTaskScheduler] Policy task type is ActiveFull
[27.02.2023 12:49:54] <16> Info [EpAgentPolicyJobPerformer] Processing task 1
[27.02.2023 12:49:54] <15> Info [DB] Sync agent [56fcc155-f9ac-4ac1-8758-85475e61b824], managementMode [ByAgent]
[27.02.2023 12:49:54] <15> Info [CPolicyTaskAgentPreparer] There is no started discovery job(s)
[27.02.2023 12:49:54] <01> Info [EpAgentPolicyJobPerformer] Processing '***.***.***.***'.
[27.02.2023 12:49:54] <01> Info [EpAgentPolicyJobPerformer] Preparing '***.***.***.***'.
[27.02.2023 12:49:54] <01> Info Found agent 56fcc155-f9ac-4ac1-8758-85475e61b824
[27.02.2023 12:49:54] <01> Info Credentials was found on [***.***.***.***]
[27.02.2023 12:49:54] <01> Info [AgentOwnership] Link Job [db6d15a4-c767-4b9b-bdfd-718835264552] with account [3da24918-11cd-40b9-8714-6db7bea50c1a]
[27.02.2023 12:49:54] <01> Info [AM] Trying to get license for the agent PCIT07. [Job: PCIT07, Mode: Workstation]
[27.02.2023 12:49:54] <01> Info [AM] Agent 699a079b-4aa6-581b-a293-00d861d62548 licensing. AllowAnyMode: False; Policy Job [db6d15a4-c767-4b9b-bdfd-718835264552]; Can use server mode for workstation: True
[27.02.2023 12:49:54] <01> Info [AM] Generating license ticket from DB [BiosUUID: 699a079b-4aa6-581b-a293-00d861d62548, ComputerName: ***.***.***.***, Mode preference: PreferredMode: Workstation. IsStrict: True, Platform: EEndPoint (00000000-0000-0000-0000-000000000000)].
[27.02.2023 12:49:54] <01> Info [AM] Getting licensed agent. BiosUuid: 699a079b-4aa6-581b-a293-00d861d62548. ComputerName: ***.***.***.***. PlatformId: [11d0870b-566f-46ce-a190-e65a4ae39f09]; Mode: [Workstation]. Requested platformId: [11d0870b-566f-46ce-a190-e65a4ae39f09]. PreferredMode: Workstation. IsStrict: True
[27.02.2023 12:49:54] <01> Info [AM] Found existing licensed agent [9ee59bb3-76d6-4af6-9124-2fda5a418cdc] with license
[27.02.2023 12:49:54] <01> Info [LicensedAgent] Updating 9ee59bb3-76d6-4af6-9124-2fda5a418cdc. LastConnectTime: 27.02.2023 11:18:25 -> 27.02.2023 11:49:54
[27.02.2023 12:49:54] <01> Info [AM] The agent ***.***.***.***0 (9ee59bb3-76d6-4af6-9124-2fda5a418cdc) has a valid license.
[27.02.2023 12:49:54] <01> Info [EpAgentPolicyJobPerformer] License: [Source: Vbr, Mode: Workstation, Expiration: 29.03.2023 11:49:54, SupportID: 02867511, SupportExpiration , Workstations 1, Server: 0]
[27.02.2023 12:49:54] <01> Info [EpAgentManagementConnectionCache] Initializing connection to '***.***.***.***'
[27.02.2023 12:49:55] <01> Info Resolved by NTLM strategy ip addresses and host names: ***.***.***.*** pcit07.hml.intra
[27.02.2023 12:49:55] <18> Info [RPC] Loading options.
[27.02.2023 12:49:55] <01> Info [CProxyRpcInvoker] RpcInvoker [42007851] has been created. Host: [***.***.***.***:6160]
[27.02.2023 12:49:55] <18> Info [RPC] RPC confirm session has been created. Id: {8f46b088-2f4e-4964-83c1-a6347bfbed44}
[27.02.2023 12:49:55] <01> Info [***.***.***.***] Getting 'VeeamEndpointBackupSvc' service state...
[27.02.2023 12:49:55] <01> Info [***.***.***.***] The state of 'VeeamEndpointBackupSvc' service is: RUNNING
[27.02.2023 12:49:55] <18> Info [RPC] Destroying RPC confirm session. Id: {8f46b088-2f4e-4964-83c1-a6347bfbed44}
[27.02.2023 12:49:55] <01> Info [CProxyRpcInvoker] RpcInvoker [42007851] was disposed
[27.02.2023 12:49:55] <01> Info Connecting to VAW, ips: '***.***.***.***'
[27.02.2023 12:49:55] <01> Info Interaction protocol version: 5.
[27.02.2023 12:49:55] <01> Info Certificate 5f4f9f79-3359-49f6-9b8f-feb5de5f3199 is used by ***.***.***.***
[27.02.2023 12:49:55] <01> Info [EpAgentPolicyJobPerformer] Sending configuration directly to ***.***.***.***
[27.02.2023 12:49:55] <01> Info [EpAgentManagementConnectionCache] Initializing connection to '***.***.***.***'
[27.02.2023 12:49:55] <01> Info [CProxyRpcInvoker] RpcInvoker [22081476] has been created. Host: [***.***.***.***:6160]
[27.02.2023 12:49:55] <18> Info [RPC] RPC confirm session has been created. Id: {21ab60cd-0c12-4584-9994-622422effa93}
[27.02.2023 12:49:55] <01> Info [***.***.***.***] Getting 'VeeamEndpointBackupSvc' service state...
[27.02.2023 12:49:55] <01> Info [***.***.***.***] The state of 'VeeamEndpointBackupSvc' service is: RUNNING
[27.02.2023 12:49:55] <18> Info [RPC] Destroying RPC confirm session. Id: {21ab60cd-0c12-4584-9994-622422effa93}
[27.02.2023 12:49:55] <01> Info [CProxyRpcInvoker] RpcInvoker [22081476] was disposed
[27.02.2023 12:49:55] <01> Info Connecting to VAW, ips: '***.***.***.***'
[27.02.2023 12:49:56] <01> Info Interaction protocol version: 5.
[27.02.2023 12:49:56] <01> Info [CProxyRpcInvoker] RpcInvoker [55636561] has been created. Host: [***.***.***.***:6160]
[27.02.2023 12:49:56] <18> Info [RPC] RPC confirm session has been created. Id: {11d2a5be-8213-4f41-8dcc-19e0c4366578}
[27.02.2023 12:49:56] <18> Info [RPC] Destroying RPC confirm session. Id: {11d2a5be-8213-4f41-8dcc-19e0c4366578}
[27.02.2023 12:49:56] <01> Info [CProxyRpcInvoker] RpcInvoker [55636561] was disposed
[27.02.2023 12:49:56] <01> Info [EpAgentManagementConnectionCache] Initializing connection to '***.***.***.***'
[27.02.2023 12:49:56] <01> Info [EpAgentPolicyJobPerformer] Configuration update for ***.***.***.*** is not required: backup policy was not modified
[27.02.2023 12:49:56] <01> Info [DB] Sync policyConfig. TaskSession [8ae4b336-df7f-4a0a-a9c3-10eff0e54c18], applied [False]
[27.02.2023 12:49:56] <01> Info Received success apply config response from agent '56fcc155-f9ac-4ac1-8758-85475e61b824', policyTag 'db6d15a4-c767-4b9b-bdfd-718835264552', configHash '0x/HjyA0wQGPRiWV9nE+xpnQ=='
[27.02.2023 12:49:56] <01> Info [EpAgentManagementConnectionCache] Initializing connection to '***.***.***.***'
[27.02.2023 12:49:56] <01> Info [CProxyRpcInvoker] RpcInvoker [55740512] has been created. Host: [***.***.***.***:6160]
[27.02.2023 12:49:56] <18> Info [RPC] RPC confirm session has been created. Id: {b6224740-c8c1-4285-9803-0ae5a2669005}
[27.02.2023 12:49:56] <01> Info [***.***.***.***] Getting 'VeeamEndpointBackupSvc' service state...
[27.02.2023 12:49:56] <01> Info [***.***.***.***] The state of 'VeeamEndpointBackupSvc' service is: RUNNING
[27.02.2023 12:49:56] <18> Info [RPC] Destroying RPC confirm session. Id: {b6224740-c8c1-4285-9803-0ae5a2669005}
[27.02.2023 12:49:56] <01> Info [CProxyRpcInvoker] RpcInvoker [55740512] was disposed
[27.02.2023 12:49:56] <01> Info Connecting to VAW, ips: '***.***.***.***'
[27.02.2023 12:49:56] <01> Info Interaction protocol version: 5.
[27.02.2023 12:49:56] <01> Info [EpAgentPolicyJobPerformer] Waiting endpoint session 6c2073bd-2dbc-4035-bf98-b13b404aca29 to go to proper state Working, Stopped
[27.02.2023 12:49:58] <01> Info Job progress: '0%', '0' of '0' bytes, '0' of '0' used bytes, object '1' of '1'
[27.02.2023 12:49:58] <01> Info Task session [8ae4b336-df7f-4a0a-a9c3-10eff0e54c18] has been completed, status: Success, 0 of 0 bytes, 0 of 0 used bytes, 0 of 0 objects, details:
[27.02.2023 12:49:59] <01> Info Useless membership roster will not be clean.
[27.02.2023 12:49:59] <01> Info Job has been stopped successfully. Name: [PCIT07], JobId: [db6d15a4-c767-4b9b-bdfd-718835264552]
[27.02.2023 12:49:59] <01> Info [BackupJobPostActivity] JobSession 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4' PostActivity: 'AskService'
[27.02.2023 12:49:59] <01> Info [BackupJobPostActivity] Need post activity
[27.02.2023 12:49:59] <01> Info [JobSession] Completing session 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4'.
[27.02.2023 12:49:59] <01> Info Backuped size: 0 B, total backuped size: 0 B
[27.02.2023 12:49:59] <01> Info Job session 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4' has been completed, status: 'Success', '0 B' of '0 B' bytes, '1' of '1' tasks, '1' successful, '0' failed, details: '', PointId: [00000000-0000-0000-0000-000000000000]
[27.02.2023 12:49:59] <01> Info [BackupJobPostActivity] JobSession 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4' PostActivity: 'AskService'
[27.02.2023 12:49:59] <01> Info [BackupJobPostActivity] Need post activity
[27.02.2023 12:49:59] <01> Info Job event 'ready2finish' was created for session 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4'. Event full name: 'Global\ready2finishvmjobeventf8aeceb7-947d-4d7a-9fdf-b6bf118817d4'
[27.02.2023 12:49:59] <01> Info Job [PCIT07] is ready to finish. SessionId: [f8aeceb7-947d-4d7a-9fdf-b6bf118817d4]
[27.02.2023 12:49:59] <01> Info Job event 'ready2finish' was disposed. Session: 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4'.
[27.02.2023 12:49:59] <01> Info Job event 'finished' was disposed. Session: 'f8aeceb7-947d-4d7a-9fdf-b6bf118817d4'.
[27.02.2023 12:49:59] <01> Info Disposing SVeeamBackupService...
[27.02.2023 12:49:59] <01> Info Unregistering TCP client channel [bstcp]
[27.02.2023 12:49:59] <01> Info Channel successfully unregistered
[27.02.2023 12:49:59] <01> Info Unregistering TCP client channel [bs_tcp]
[27.02.2023 12:49:59] <01> Info Channel successfully unregistered
[27.02.2023 12:49:59] <01> Info Unregistering TCP client channel [cat_tcp]
[27.02.2023 12:49:59] <01> Info Channel successfully unregistered
[27.02.2023 12:49:59] <01> Info Cleanup cloud connection cache for job db6d15a4-c767-4b9b-bdfd-718835264552
[27.02.2023 12:49:59] <01> Info Job process lock was disposed.
[27.02.2023 12:49:59] <01> Info Job process lock was disposed.
[27.02.2023 12:49:59] <10> Info [LicenseClient] License client stopped. Stopping refresh loop...
[27.02.2023 12:49:59] <10> Info [LicenseClient] License refresh loop stopped
[27.02.2023 12:49:59] <01> Info Disposing SVeeamBackupService...
[27.02.2023 12:49:59] <01> Info [Ssh] Clearing connection cache
[27.02.2023 12:49:59] <01> Info [Ssh] Connection cache cleared
[27.02.2023 12:49:59] <01> Info ------- Veeam Manager Stopped -------

Userlevel 7

+6

Moustafa_Hindawi
Veeam Legend
278 comments
1 year ago
27 February 2023

@MartinBe

Could you reset the Veeam Agent DB? » https://www.veeam.com/kb2335

Userlevel 7

+20

Chris.Childerhose
Veeam Legend, Veeam Vanguard
6337 comments
1 year ago
27 February 2023

@MartinBe

Could you reset the Veeam Agent DB? » https://www.veeam.com/kb2335

Was just about to try suggesting this as I have had to do this previously to address IP issues.

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Even after reading the instructions for resetting the Veeam Agent DB I am not completely sure what will happen.

Do I make this registry entry on the server or the clients? I suppose server.

Do my backup jobs still exist after reset? We have 15 clients I don’t want to do the work again.

Will the backups run on normal schedule after this reset? Or do I have to do something?

How do I create a restore point or backup everything? When I search for restore point I don’t get any information how to create one. Everything about “how to backup veeam” is also far from helpful.

Userlevel 7

+6

Moustafa_Hindawi
Veeam Legend
278 comments
1 year ago
27 February 2023

Even after reading the instructions for resetting the Veeam Agent DB I am not completely sure what will happen.

Do I make this registry entry on the server or the clients? I suppose server.

Do my backup jobs still exist after reset? We have 15 clients I don’t want to do the work again.

Will the backups run on normal schedule after this reset? Or do I have to do something?

How do I create a restore point or backup everything? When I search for restore point I don’t get any information how to create one. Everything about “how to backup veeam” is also far from helpful.

Hello @MartinBe

Resetting the configuration database will reset all Veeam Agent for Microsoft Windows settings, removing existing job settings and related job history. Restore points created before the reset will not be removed and will remain recoverable; however, as their job will have been removed, they will not be tracked for retention.

Yes, you have to create the registry key, do that for 1 machine first.

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Create the registry key where? Client or Server?

Userlevel 7

+20

Chris.Childerhose
Veeam Legend, Veeam Vanguard
6337 comments
1 year ago
27 February 2023

Create the registry key where? Client or Server?

On the client system where the Agent is installed.

Userlevel 7

+12

Mildur
Influencer
987 comments
1 year ago
27 February 2023

Screenshot:

Das war kein Backup von deiner 400GB Maschine, das war das Verteilen der Backup Policy.

Hast du danach ein Backup gestartet? Die Policy ist ja jetzt auf der Maschine, du solltest die Policy im Agent starten können.

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Did nothing.

We did the registry entry on the client where Veeam Agent is installed.

It already existed and changed the value to 1.

After restarting the mentioned service it switched back to value 0.

So it seemed as if it did something.

But after executing an active full backup it reacted as always.

Do I have to restart the computer first before the registry change has an greater effect?

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Screenshot:

Das war kein Backup von deiner 400GB Maschine, das war das Verteilen der Backup Policy.

Hast du danach ein Backup gestartet? Die Policy ist ja jetzt auf der Maschine, du solltest die Policy im Agent starten können.

Das ist ein merkwürdiges Verhalten. Auf keinem anderen Rechner war das so.

Warum soll ich das Backup am Client starten? Es soll doch servergesteuert sein.

Oder ist das nur zum manuellen Anstoßen, damit man nicht bis zum Zeitpunkt des regulären Backups warten muss?

Leider klappt das nicht. Ein neuer Fehler:

Userlevel 7

+12

Mildur
Influencer
987 comments
1 year ago
27 February 2023

Du kannst es am Client starten, damit du sofort siehst ob die Job Policy funktioniert.

Oder stundenlang warten bis der Scheduler den Job anwirft :)

Warum soll ich das Backup am Client starten? Es soll doch servergesteuert sein.

Backup Policies wie in deinem Fall kommen bei „Managed by Agent“ Backup Jobs vor. Somit wird das Backup nicht zentral „ vom server gesteuert“, sondern vom Agenten selber. Der Backup Server verteilt nur die Policy damit der Agent weiss was er zu tun hat.

Auf deinem Screenshot siehst du die Verteilung der Policy. Nun muss der Agent damit arbeiten und das Backup gemäss Policy selbstständig starten.

In deinem Log steht, dass du privat Fixes installiert hast. Somit hast du eine Lizenz mit Maintenance. Ich empfehle dir einen Case bei unserem Kundensupport zu eröffnen.

Gruss,

Fabian

M

Userlevel 2

MartinBe
Author
Comes here often
12 comments
1 year ago
27 February 2023

Du kannst es am Client starten, damit du sofort siehst ob die Job Policy funktioniert.

Oder stundenlang warten bis der Scheduler den Job anwirft :)

Warum soll ich das Backup am Client starten? Es soll doch servergesteuert sein.

Backup Policies wie in deinem Fall kommen bei „Managed by Agent“ Backup Jobs vor. Somit wird das Backup nicht zentral „ vom server gesteuert“, sondern vom Agenten selber. Der Backup Server verteilt nur die Policy damit der Agent weiss was er zu tun hat.

Auf deinem Screenshot siehst du die Verteilung der Policy. Nun muss der Agent damit arbeiten und das Backup gemäss Policy selbstständig starten.

In deinem Log steht, dass du privat Fixes installiert hast. Somit hast du eine Lizenz mit Maintenance. Ich empfehle dir einen Case bei unserem Kundensupport zu eröffnen.

Gruss,

Fabian

Meine Support ID wird nicht akzeptiert:

Welche Software gebe ich überhaupt an?

Meine Lizenz sagt “Veeam Backup Essentials” aber am Server wird “Veeam Backup & Replication” eingesetzt. Den Support case habe ich versucht mit “Veeam Backup & Replication” zu eröffnen.

Userlevel 7

+12

Mildur
Influencer
987 comments
1 year ago
27 February 2023

Veeam Backup & Replication oder Veeam Agent for Microsoft Windows ist korrekt für Veeam Backup Essentials. Ich würde wahrscheinlich den Agent auswählen da du Probleme mit dem verwalteten Agent hast.

Der License admin oder ein registrierter Case admin muss aber den Case eröffnen. Sieht so aus, als ob dein Account beides nicht ist.

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