Hello Veeam Community,
I hope you're all doing well. I recently encountered an issue after migrating our Veeam configuration, and I'm seeking your expertise to resolve it.
Background: We successfully migrated our Veeam Backup and Replication configuration to a new server. However, after the migration, when attempting to open Veeam, we encountered the following error message:
"Failed to connect to Veeam Backup and Replication. Access denied."
Troubleshooting Steps Taken:
- We double-checked the credentials used during the installation and confirmed they are correct.
- We ensured that the required services are running on the new server.
- We reviewed the firewall settings to make sure there are no blockages.
- We verified that the necessary permissions are assigned to the Veeam service account.
- We even attempted a clean uninstall and reinstall of Veeam, but the issue persists.
Current Status: At this point, we are stuck and unable to access Veeam Backup and Replication on the new server.
Request for Assistance: If anyone has encountered a similar issue or has insights into what might be causing this problem, we would greatly appreciate your guidance. Our data backup and recovery processes are crucial, and resolving this issue is a top priority.
Your expertise and assistance in resolving this matter would be invaluable to us. Thank you in advance for your help.
Database used : Postgres
Best answer by VEEAM_Legend
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