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Topics started by GLS2

2 Topics

G
GLS2Not a newbie anymore
asked in Discussion Boards

Tenant v12 to Service Provider v12

Today we updated our cloud connect server to v12. Once that was complete we upgraded two of our managed clients running Veeam backup and replication to v12.My issue is once the Tenant side was updated to v12 I am no longer able to connect to the service provider. I believe this is the related log…[14.03.2023 16:07:00.582] <117> Error        A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respondBut this is only happening from tenants that updated to v12, all other tenants running v11 are able to connect without issue.We have a support case open, Case # 05943021

6
marco_s
1 year ago
G
GLS2Not a newbie anymore
asked in Discussion Boards

Cloud Connect Storage

I have two data center sites, one in Indianapolis and the other in Olympia. We have Dell Data Domains at both sites as our backup storage. I am currently in the process of moving our cloud connect storage from an old HydraSTOR to the Dell Data Domain. With the hydraSTOR I was able to seed backup copy data from a portable NAS directly onto the cloud connect repository as it was presented as a CIFS share. With the Data Domain it is using something called ddboost and I’m not sure how to run a copy job to import that initial backup copy data onto the Dell Data Domain. Has anyone else been able to successfully seed backup data onto a Data Domain?I need to…run the initial backup copy to a local/portable NAS on the customer’s site disable the job ship the portable NAS to our data center copy backup files onto the Data Domain configured with DDBOOST update the backup copy job to use the cloud repository enable the job to run confirm the job is running successfully and call it doneStep 4 is whe

5
JMeixner
1 year ago

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