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VSS Error with File to Tape Backup "Shadow copy provider vetoed the operation"

  • January 5, 2021
  • 11 comments
  • 1700 views

JMeixner
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Hello community,
I have an issue with a file to tape backup in combination with the usage of VSS.

I have to copy the files of the RMAN Backups to tape. The backup files of the RMAN and SAP plugins are not recognized as backup Jobs with the tape jobs, so I have to copy them as files and not as jobs.

The RMAN backups are running 24/7 - so there are some open files every time the copy job runs. And therefore I have activated the usage of VSS in the file to tape backup job.

Every time the job runs an VSS error is given - "Shadow copy provider vetoed the operation"

I did not find useful information to this error.

Does anyone have some idea why VSS is not working properly? A reboot did not help. On the drive is enough free space (around 62,5 TB free of 105 TB total).

Best answer by regnor

I've never seen this specific error, but I would suggest that the volume size is causing the problem. VSS only works till 64TB, so with 105TB you won't be able to use VSS.

11 comments

vNote42
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  • On the path to Greatness
  • January 5, 2021

I admit I don't have much idea about Oracle. But as far as I know, Oracle does not provide a VSS-provider, right? So could it be, Oracle prohibits VSS to take a snapshot to not to get troubles with consistency? The word “veto” would suggest something like this.


JMeixner
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  • On the path to Greatness
  • January 5, 2021

Sorry, I think I have described my problem not clear enough.

I have Backup Jobs via the RMAN plugin which write their backup files in a repository on the VEEAM Server.

Out of this repository the file to tape job copies the files to tape. And with this job the VSS error occures.


vNote42
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  • On the path to Greatness
  • January 5, 2021

You probably found this:

https://docs.microsoft.com/en-us/windows/win32/vss/writer-errors-and-vetoes

 

The following are examples of a writer veto:

  • The writer vetoes the shadow copy creation process when it could not suspend its activities during the time the shadow copy was being created. This indicates that there is a high probability that the shadow copy is not valid because a write operation has occurred during the Freeze state.
  • A backup application has requested a shadow copy of only volume C: and a writer determines that a shadow copy of C: and D: is to back up its data. In this case, the writer will veto. The backup application may examine the metadata and determine whether the writer will be ignored or the shadow copy creation process will be aborted and later restarted.

 

So RMAN backups could cause constantly disk IOs that VSS is not able to suspend activity to create snapshot.


regnor
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  • Veeam MVP
  • Answer
  • January 5, 2021

I've never seen this specific error, but I would suggest that the volume size is causing the problem. VSS only works till 64TB, so with 105TB you won't be able to use VSS.


JMeixner
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  • On the path to Greatness
  • January 6, 2021

I've never seen this specific error, but I would suggest that the volume size is causing the problem. VSS only works till 64TB, so with 105TB you won't be able to use VSS.


Oh, I wasn't aware of this VSS limitation.

I will check this. Thank you, @regnor 


vNote42
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  • On the path to Greatness
  • January 7, 2021

I've never seen this specific error, but I would suggest that the volume size is causing the problem. VSS only works till 64TB, so with 105TB you won't be able to use VSS.

Thanks @regnor. Like @JMeixner I did not know too. There a quite some limitations for MS with things larger than 64TB it seems. VSS and Dedup for example. Is there more, important to know?


regnor
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  • Veeam MVP
  • January 7, 2021

JMeixner
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  • On the path to Greatness
  • January 7, 2021

I have tested this scenario with a smaller repository and it worked there.

So the 64 TB limitation is the problem….


regnor
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  • Veeam MVP
  • January 7, 2021

I'm glad that you've got your problem resolved, or at least now know the cause. If you cannot split the repositories in smaller pieces then perhaps a virtual disk/VHDX could work; but I'm not sure if VSS works in a mounted disk...


  • New Here
  • September 22, 2021

I have the issues with MUCH smaller datasets during file to tape jobs (VTL)….jobs finished but with same warning.

 

 


JMeixner
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  • September 22, 2021

It's not the size of the data you are backing up. The volume size must not be bigger than 64 TB for VSS to work.