Yes there have been improvements in the Agent from 5.x to 6.3 which is the latest release. Check the What’s New document that covers the agent also - What's New
Yes there have been improvements in the Agent from 5.x to 6.3
Thanks for responding. So, should I assume the backups with 6.3 are equivalent to previous versions? Can’t actually tell without deploying the new b/u and I don’t want to nuke any data.
Yes there have been improvements in the Agent from 5.x to 6.3
So, should I assume the backups with 6.3 are equivalent to previous versions? Can’t actually tell without deploying the new b/u and I don’t want to nuke any data.
They would be equivalent yes but tend to always be better than previous versions. I know 6.3 on my Win11 laptop is much faster than previous 6.2.
On to a related question. Been running weekly Veeam backups for several years on this pc and its predecessor, but (thankfully) never needed to deploy a saved backup. Have the Recovery Media on a stick, and this bookmark saved to the target pc:
Restoring from Veeam Recovery Media - Veeam Agent for Linux User Guide
Plenty of abstruse verbiage on that link, but not exactly a how-to. My thought is to add this link to the stick that has the Recovery Media. What I would want should the worst happen is to restore everything to a previous uncompromised state. If I need a restore, should I expect the link to open on the compromised pc from the stick?
Also- is there a step-by-step somewhere for us non-techs to use in a recovery?
Looks like there is a more basic problem- configuration seems ok and backup starts as in the past, but fails with a “failed” or “warning” label. The target hdd shows the backup name, but with no data. Need help to sort this out.
Looks like there is a more basic problem- configuration seems ok and backup starts as in the past, but fails with a “failed” or “warning” label. The target hdd shows the backup name, but with no data. Need help to sort this out.
Would suggest to look in the log files and then open a support ticket for further assistance as the best course of action here.
As far as I can tell, support ticket available to licensed users only. The free version, which I have been using, is unlicensed. Also- the site is now not accepting my password to the R&D screen and they haven’t sent a “p/w reset” email link.
As far as I can tell, support ticket available to licensed users only. The free version, which I have been using, is unlicensed. Also- the site is now not accepting my password to the R&D screen and they haven’t sent a “p/w reset” email link.
You can still get support for the Free version but it is best effort support. Not sure about the R&D Forum as that is a different site to this one.
Haven’t managed to locate support link.
Did get a successful “test” backup couple of days ago, same pc, same destination, same everything- no idea why it failed today (twice).
Haven’t managed to locate support link.
Did get a successful “test” backup couple of days ago, same pc, same destination, same everything- no idea why it failed today (twice).
You have to log in to the My Account page here - https://my.veeam.com/
On the My Account page on the left hand side there is a Support Case creation link.
Haven’t managed to locate support link.
Did get a successful “test” backup couple of days ago, same pc, same destination, same everything- no idea why it failed today (twice).
You have to log in to the My Account page here - https://my.veeam.com/
That link displays an error message, “Not authorized to access Customer Portal.”
Haven’t managed to locate support link.
Did get a successful “test” backup couple of days ago, same pc, same destination, same everything- no idea why it failed today (twice).
You have to log in to the My Account page here - https://my.veeam.com/
That link displays an error message, “Not authorized to access Customer Portal.”
Veeam chatbot will not connect me to support.
Haven’t managed to locate support link.
Did get a successful “test” backup couple of days ago, same pc, same destination, same everything- no idea why it failed today (twice).
You have to log in to the My Account page here - https://my.veeam.com/
That link displays an error message, “Not authorized to access Customer Portal.”
You have to create an account to access the page.
Haven’t managed to locate support link.
Did get a successful “test” backup couple of days ago, same pc, same destination, same everything- no idea why it failed today (twice).
You have to log in to the My Account page here - https://my.veeam.com/
That link displays an error message, “Not authorized to access Customer Portal.”
Veeam chatbot will not connect me to support.
This I cannot answer as that is the main Veeam website not community.
You have to create an account to access the page.
I’ve had a Veeam account and used the Free edition for years, their system auto-fills my info. Do you have a link to support for the Free Community edition?
You have to create an account to access the page.
I’ve had a Veeam account and used the Free edition for years, their system auto-fills my info. Do you have a link to support for the Free Community edition?
No I do not as that is the same page for Free or Paid licensing. Just depends what you pick for the product in the drop-down when you start. Sorry.
I don’t think our customer support team can help you with this. It’s not because you’re using a free product, but because you’re using Linux Mint Mate 22, which isn’t a supported operating system for our backup agent. We can only provide troubleshooting assistance for supported scenarios.
Your first step should be to make sure to use one of the supported and tested Linux distributions if you want to use our Veeam Agent for Linux.
Supported distributions: https://helpcenter.veeam.com/docs/agentforlinux/userguide/system_requirements.html?ver=60
Best,
Fabian
