+21Anyone using Veeam Enterprise Manager have issues with the API URL? We use a custom built tool that connects to VEM (VBR behind the scene) and provisions customers for our VCC. I have one server that cannot get to the API for some reason and shows the below connection reset message.
I have upgraded the VEM to the latest patch from July and ensure everything with FW, etc. is configured correctly. Any suggestions appreciated.
Best answer by Chris.Childerhose
It was not FW or routing. I was able to fix it by uninstalling VEM and removing the DB from SQL Express. Upgraded SQL Express to 2022 and then reinstalled VEM with a new DB name. Once I did that the API started to work. Now our DEVs need to fix our custom application that does provisioning as my part is done. 😋
+16You say that only one server has this problem, all others are working. Correct?
My first guess would be a routing or firewall issue… You can reach the VEM server from this specific server - ping or similar ?
+21It was not FW or routing. I was able to fix it by uninstalling VEM and removing the DB from SQL Express. Upgraded SQL Express to 2022 and then reinstalled VEM with a new DB name. Once I did that the API started to work. Now our DEVs need to fix our custom application that does provisioning as my part is done. 😋
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