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Veeam Enterprise Manager - API URL not working

  • 24 October 2023
  • 2 comments
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Userlevel 7
Badge +20

Anyone using Veeam Enterprise Manager have issues with the API URL?  We use a custom built tool that connects to VEM (VBR behind the scene) and provisions customers for our VCC.  I have one server that cannot get to the API for some reason and shows the below connection reset message.

I have upgraded the VEM to the latest patch from July and ensure everything with FW, etc. is configured correctly.  Any suggestions appreciated.

Veeam Enterprise Manager API URL - Connection Reset Message

 

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Best answer by Chris.Childerhose 24 October 2023, 22:16

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2 comments

Userlevel 7
Badge +17

You say that only one server has this problem,  all others are working. Correct?

My first guess would be a routing or firewall issue… You can reach the VEM server from this specific server - ping or similar ?

Userlevel 7
Badge +20

It was not FW or routing.  I was able to fix it by uninstalling VEM and removing the DB from SQL Express.  Upgraded SQL Express to 2022 and then reinstalled VEM with a new DB name.  Once I did that the API started to work.  Now our DEVs need to fix our custom application that does provisioning as my part is done.  😋

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