VBO365: Object reference not set to an instance of an object (Teams)


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I have just discovered on Twitter that there’s currently a problem with Teams Backup in Veeam Backup for Office 365 which could affect many installations.

It looks like Microsoft did change something on their side and so Teams backup is failing with the following error: “Object reference not set to an instance of an object”

If you are affected by this problem, you can request the hotfix from Veeam Support.

Here is the corresponding R&D forums topic: https://forums.veeam.com/veeam-backup-for-office-365-f47/teams-backup-failing-with-object-reference-not-set-to-an-instance-of-an-object-t76162.html


16 comments

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Hotfix was installed yesterday on three of my vbo365 servers.

Backups are running fine again.

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Good to hear @Mildur:thumbsup:

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@Mildur , do you have a link with the hotfix, I need it too :wink: , or is creating a Veeam case required?

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A case is required. The Hotfix is a “private Hotfix” at the moment.

@Nico Losschaert 

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Thx @Mildur, will do :wink:

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It looks like support is really fast with providing this hotfix, and I think you can alsoreuse it for your other customers.

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Yes, i have used the same hotfix on three systems now

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Yes, after 10 minutes I received already a link to the hotfix :sweat_smile:

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Amazing how MS changes things but then how quickly Veeam fixes it. #Veeamazing

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Indeed @Chris.Childerhose , that’s why Veeam Support is the best Support department of the large Vendors!!!

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Indeed @Chris.Childerhose , that’s why Veeam Support is the best Support department of the large Vendors!!!

I won't disagree there 😂

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Yes, after 10 minutes I received already a link to the hotfix :sweat_smile:

They are fast :)

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Indeed @Chris.Childerhose , that’s why Veeam Support is the best Support department of the large Vendors!!!


Nothing to add there 😅

Userlevel 7
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A case is required. The Hotfix is a “private Hotfix” at the moment.

@Nico Losschaert

:thumbsup:

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A KB Article with the hotfix was released:

https://www.veeam.com/kb4201

Userlevel 7
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A KB Article with the hotfix was released:

https://www.veeam.com/kb4201

Thanks for sharing 😊

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