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Hi Team,

I've protected an Azure VM and now I want to restore only specific files and folders. However, the "Restore files and folders" option is grayed out and I am unable to click on it.

For the VM protection policy, I selected both the snapshot and backup VM options.

Can you advise on why the file restore option might be disabled and how I can proceed with restoring individual files and folders?

 

Hi @asharma15 -

Are you backing up Azure VMs in the on-prem Veeam Backup & Repl Console? Or, are you using the Veeam Azure appliance (Veeam Backup for Azure)?


Here is info for FLR in Azure:

https://helpcenter.veeam.com/docs/vbazure/guide/performing_flr.html?ver=60


Please check the following link and note the important sections about file level restore for VMs - https://helpcenter.veeam.com/docs/vbazure/guide/performing_flr.html?ver=60

 


Are your disks encrypted?


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