Hi @khaled depas! How can we help? 

thank you 

when I run a backup task i receive  a warning message 

the request could not be performed because of an i/o device error

Hello @khaled depas ,
please post the complete Warning - right click on the message an select “Copy to Clipboard”. Please post the copied content here afterwards.

What type of job is this? VM Backup, Copy Job, Tape, File Backup … It looks like some kind of File Backup.

The job type is Tape and the warning: 

Looks like a disk related problem to me. It could be a faulty disk or a Filesystem problem with E:\ Do you see any errors in the system Eventlog?

Or a Tapedrive or Tapelibrary is not online.

Do you see in the Veeam console under “Tape Infrastructure” some offline drives or libraries?

I would suggest to check the logs in c:\programdata\veeam folder (where c: is your system drive)

The programdata folder is a hidden folder, you might need to type it in your explorer search bar

I will check  and feedback thanks for your interest 

I will check  and feedback thanks for your interest 

Definitely suggest checking here and the Backup folder as it will have another subfolder with the job name and logs.

Hi @khaled depas, Just like @JMeixner and @regnor have suggested, the “i/o device error” is usually associated with inaccessible drives.  Kindly troubleshoot further as suggested by @mkevenaar 

thanks for your help its working now after delete logs 

Dear all, thanks for your interest  

I must say a respectable community

+1