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Tape issues,

 

Hey guys, I have been round and round with support and we are not getting far

 

I have 28 tapes in my tape library and VEEAM sees them and reads them, but they are only showing 107gb free of 107gb total storage.  These are 30tb LTO8 drives and the systems UI itself shows the drives are 100% clear

 

thoughts on what else I could try?

 

I have done everything using the itdt.exe tool and still no luck

 

 

 

 

Thanks in advance

Hi, what model tape library is it? Have you checked if it is officially supported? https://www.veeam.com/alliance-partner-technical-programs.html?alliancePartner=spectra-logic-corporation&programCategory=ready-tape&page=1
 

I assume support have gone through exploring different driver versions plus enable/disable native scsi commands. Any other partitions on the library?

Have you tried to format one of the tapes using Veeam to see what it reads?  Also checking the stuff Michael mentioned?

Spectra is supported by VEEAM and they are specifically certified for this as well as many other functions by VEEAM

 

model: 

 

SCSI failover has been turned off (On leads to another set of issues)

 

 

Have you tried to format one of the tapes using Veeam to see what it reads?  Also checking the stuff Michael mentioned?

I have, and it fails every time (cannot detect block size) is the error message I get

 

I tried opening the library from the manufacturer UI and I am trying to erase again, it is taking its time but maybe that did something

Have you tried to format one of the tapes using Veeam to see what it reads?  Also checking the stuff Michael mentioned?

I have, and it fails every time (cannot detect block size) is the error message I get

 

I tried opening the library from the manufacturer UI and I am trying to erase again, it is taking its time but maybe that did something

Yeah, definitely a very weird situation.  Hopefully this method works for you.

There is one other thing you could try which is by ejecting the tape, adding it back in and performing an inventory scan. 

There is one other thing you could try which is by ejecting the tape, adding it back in and performing an inventory scan. 

trying this now

 

standby

There is one other thing you could try which is by ejecting the tape, adding it back in and performing an inventory scan. 

same error message, but now 1 tape is showing correct

 

There is one other thing you could try which is by ejecting the tape, adding it back in and performing an inventory scan. 

same error message, but now 1 tape is showing correct

 

Are you able to write to that tape ok? 

Hi @clownyboots178 -

I am just following up on your tape server space issue post here. Were you able to resolve what the issue was? Did Veeam Support get your issue resolved? If so, could you share what was done to display your tape space correctly so others who come across your post with a similar issue may benefit?

Thank you.

Hi @clownyboots178 -

I am just following up on your tape server space issue post here. Were you able to resolve what the issue was? Did Veeam Support get your issue resolved? If so, could you share what was done to display your tape space correctly so others who come across your post with a similar issue may benefit?

Thank you.

thanks for following up, support through up their arms and said it was a microsoft error with server 2022, my tape provider said its a microsoft issue as well - I have moved onto another issue that is more important right now and I will have to revisit this issue later on

No worries at all. Just wanted to see if you ever got your issue resolved. Thanks for the update!

Hi @clownyboots178 -

I am just following up on your tape server space issue post here. Were you able to resolve what the issue was? Did Veeam Support get your issue resolved? If so, could you share what was done to display your tape space correctly so others who come across your post with a similar issue may benefit?

Thank you.

thanks for following up, support through up their arms and said it was a microsoft error with server 2022, my tape provider said its a microsoft issue as well - I have moved onto another issue that is more important right now and I will have to revisit this issue later on

Well at least you have a common denominator now which is good old MS.  😋

Best of luck when you revisit this to fix it.

Hi @clownyboots178 -

I am just following up on your tape server space issue post here. Were you able to resolve what the issue was? Did Veeam Support get your issue resolved? If so, could you share what was done to display your tape space correctly so others who come across your post with a similar issue may benefit?

Thank you.

thanks for following up, support through up their arms and said it was a microsoft error with server 2022, my tape provider said its a microsoft issue as well - I have moved onto another issue that is more important right now and I will have to revisit this issue later on

Well at least you have a common denominator now which is good old MS.  😋

Best of luck when you revisit this to fix it.




Hi there, 

I know it has been forever, but we finally got this all figured out and working

Turns out, I had to use ITDT (GUI Version) and manually load each tape from my tape library UI 1by1 - using ITDT, I had to manually open each tape and “Remove Partition” then delete everything from the VEEAM tape side, and re-add the tape server, then import and scan the library again

I am now showing full capacity (350tb) of all 29 tapes

Hi @clownyboots178 -

I am just following up on your tape server space issue post here. Were you able to resolve what the issue was? Did Veeam Support get your issue resolved? If so, could you share what was done to display your tape space correctly so others who come across your post with a similar issue may benefit?

Thank you.

thanks for following up, support through up their arms and said it was a microsoft error with server 2022, my tape provider said its a microsoft issue as well - I have moved onto another issue that is more important right now and I will have to revisit this issue later on

Well at least you have a common denominator now which is good old MS.  😋

Best of luck when you revisit this to fix it.




Hi there, 

I know it has been forever, but we finally got this all figured out and working

Turns out, I had to use ITDT (GUI Version) and manually load each tape from my tape library UI 1by1 - using ITDT, I had to manually open each tape and “Remove Partition” then delete everything from the VEEAM tape side, and re-add the tape server, then import and scan the library again

I am now showing full capacity (350tb) of all 29 tapes

Glad to hear you worked it out. 👍

Hi @clownyboots178 - glad to hear you resolved it

Interesting. So it was essentially partitioned already. 

I had a few issues bringing and reusing tape over from TSM to Veeam.  If TSM has the drives encrypted Veeam doesn’t like it at all, but usually it detects foreign data and you can wipe it with Veeam. 

Glad you have resolved the issue. 

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