+1running a lab to test veeam v12.2 with storeonce VSAs. No firewalls, flat network etc. Simple stuff.
Backup test works then the copy (storeonce stores copies) fails with:
Backup copy was cancelled: ServerIncorrectAddressOrProtocol
Its all IP based, single NIC, all options allowed for storeonce NICs too….
any ideas?? Odd one if you ask me
Best answer by MavMikeVBR
after analysis of logs and checking the storeonces directly, DNS wasnt working.
Adding storeonce hosts and IPs into the local /etc/hosts on the VSAs solved the problem.
I’m surprised Veeam logs didnt show this….
+21Hi
Haven’t really seen this issue on here before. A brief search led me to see a Forums post from a couple yrs ago.
Not really much was shared there, and no resolution was given.
Have you looked at the process of creating a Backup Copy (I assume that’s what you’re attempting to do?...a Veeam Backup Copy Job?) with StoreOnce?
https://helpcenter.veeam.com/docs/backup/vsphere/backup_copy_hpe_storeonce.html?ver=120
+1Hi
Haven’t really seen this issue on here before. A brief search led me to see a Forums post from a couple yrs ago.
Not really much was shared there, and no resolution was given.
Have you looked at the process of creating a Backup Copy (I assume that’s what you’re attempting to do?...a Veeam Backup Copy Job?) with StoreOnce?
https://helpcenter.veeam.com/docs/backup/vsphere/backup_copy_hpe_storeonce.html?ver=120
yes I saw that link but sadly it didnt reveal a solution. I’ve gone through the logs and I can see the error but nothing is pointing me to anything specific. I’ve configured it all correctly and I can see items getting to the destination storeonce in the inbound queue but then it disappears…..very odd. Will dig deeper
+21Ok, keep me posted. You could open a Support case to see if they have any ideas. Logs are located in:
C:\ProgramData\Veeam\Backup\<job-name>.log . Maybe more detail will be in there.
+1after analysis of logs and checking the storeonces directly, DNS wasnt working.
Adding storeonce hosts and IPs into the local /etc/hosts on the VSAs solved the problem.
I’m surprised Veeam logs didnt show this….
+21Interesting. Well, glad you got it sorted.
Best. 😊
Hello
I didn’t understand this “Adding storeonce hosts and IPs into the local /etc/hosts on the VSAs”
+1Hello
I didn’t understand this “Adding storeonce hosts and IPs into the local /etc/hosts on the VSAs”
yes you will need to obtain the storeonce hpeadmin user passwords via HP support so you can login via the CLI. Once you are in, edit /etc/hosts and add the storeonce IPs. Once this is done, should resolve the issue
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