Skip to main content
  • EN

Hi,

 

I’m planning to upgrade VBR towards 12.3 and facing an issue regarding Failed to stop service ‘VeeamRESTSvc'. with the below commands i try to stop the service

 

get-service veeambackuprestsvc | stop-service -force

 

But it not impact on VBR server as well.

 

 

All services are stopped but not impact did any one face this issue during upgrade?

 

 

 

 

 

 

Hi ​@waqasali,

My question: Do you have an installation where VBR and the Enterprise Manager are on the same system?

In case yes, did you follow the path to (try to) upgrade Enterprise Manager first, then the VBR? This is the supported scenario.

 

Please simply try to reboot the server prior to installing the upgrade, this will definately stop the services (obviously). Please also make sure that all jobs are manually disabled prior to upgrading.

 

Take care!

Lukas

You can also always kill the service in task manager as well to continue.

Hi ​@lukas.k 

I rebooted twice and this is Veeam enterprise manager up-gradation even i also tryied to stop services by the below commands in powershell

 

Get-Service Veeam* | Stop-Service -Force

Get-Service Veeam* | Stop-Service
Get-Service Veeam* | Start-Service

-------------------------------------

1. Use PowerShell Stop and Disable all Veeam services on the VBR server:

Get-Service Veeam* | Stop-Service -Force -Verbose
Get-Service Veeam* | Set-Service -StartupType Disabled


AFTER THE MAINTENANCE

2. Use PowerShell Enable and Start all Veeam services:

Get-Service Veeam* | Set-Service -StartupType Automatic
Get-Service Veeam* | Start-Service -Verbose

 

it not affect and moreover i informed veeam support as well.

 

 

 

You can also always kill the service in task manager as well to continue.

 

Hi ​@Chris.Childerhose 

 

i did but not impact

Did you run the installer with explicit local admin rights (right-click and run as admin)?

Did you make sure that all Veeam jobs are disabled prior to updating be prior to stopping services?

 

Basically Veeam should stop services with the installer itself as required. I recommend opening a Veeam support ticket what you already did, so let’s wait for their feedback in case the suggestions above do not make an impact.

You can also always kill the service in task manager as well to continue.

 

Hi ​@Chris.Childerhose 

 

i did but not impact

If that is the case then I would contact Support as the installer as mentioned should stop the services and then start them again after upgrading.  Something is wrong on the system.

​@waqasali You seem to have checked (stopped) the wrong service. It should be VeeamRESTSvc, not VeeamBackupRESTSvc.

VeeamRESTSvc is for the Veeam Backup Enterprise Manager server, and VeeamBackupRESTSvc is for VBR.

 

Comment


Terms & Conditions