kasten backup failed | Veeam Community Resource Hub

Hi, Folks,
i am getting this error on the export phase when running a policy, the location profile is a S3 bucket, anyone faced it before?

- cause:

cause:

message: "Failed to exec command in pod: command terminated with exit code 1.

stdout:\

stderr: \e"31mERROR\e�0m unable to get repository

storage: error listing blobs: A header you provided implies

functionality that is not implemented."

file: kasten.io/k10/kio/kopia/repository.go:538

function: kasten.io/k10/kio/kopia.CreateKopiaRepository

linenumber: 538

message: Failed to create the backup repository

fields:

- name: appNamespace

value: kasten-backup-test

file: kasten.io/k10/kio/exec/phases/phase/export.go:270

function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

linenumber: 270

message: Failed to create Kopia repository for data export

file: kasten.io/k10/kio/exec/phases/phase/export.go:172

function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

linenumber: 172

message: Failed to copy artifacts

message: Job failed to be executed

- cause:

cause:

message: "Failed to exec command in pod: command terminated with exit code 1.

stdout:\

stderr: \eo31mERROR\e"0m unable to get repository

storage: error listing blobs: A header you provided implies

functionality that is not implemented."

file: kasten.io/k10/kio/kopia/repository.go:538

function: kasten.io/k10/kio/kopia.CreateKopiaRepository

linenumber: 538

message: Failed to create the backup repository

fields:

- name: appNamespace

value: kasten-backup-test

file: kasten.io/k10/kio/exec/phases/phase/export.go:270

function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

linenumber: 270

message: Failed to create Kopia repository for data export

file: kasten.io/k10/kio/exec/phases/phase/export.go:172

function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

linenumber: 172

message: Failed to copy artifacts

message: Job failed to be executed

- cause:

cause:

message: "Failed to exec command in pod: command terminated with exit code 1.

stdout:\

stderr: \em31mERROR\ed0m unable to get repository

storage: error listing blobs: A header you provided implies

functionality that is not implemented."

file: kasten.io/k10/kio/kopia/repository.go:538

function: kasten.io/k10/kio/kopia.CreateKopiaRepository

linenumber: 538

message: Failed to create the backup repository

fields:

- name: appNamespace

value: kasten-backup-test

file: kasten.io/k10/kio/exec/phases/phase/export.go:270

function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

linenumber: 270

message: Failed to create Kopia repository for data export

file: kasten.io/k10/kio/exec/phases/phase/export.go:172

function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

linenumber: 172

message: Failed to copy artifacts

message: Job failed to be executed

- cause:

cause:

message: "Failed to exec command in pod: command terminated with exit code 1.

stdout:\

stderr: \eu31mERROR\e<0m unable to get repository

storage: error listing blobs: A header you provided implies

functionality that is not implemented."

file: kasten.io/k10/kio/kopia/repository.go:538

function: kasten.io/k10/kio/kopia.CreateKopiaRepository

linenumber: 538

message: Failed to create the backup repository

fields:

- name: appNamespace

value: kasten-backup-test

file: kasten.io/k10/kio/exec/phases/phase/export.go:270

function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

linenumber: 270

message: Failed to create Kopia repository for data export

file: kasten.io/k10/kio/exec/phases/phase/export.go:172

function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

linenumber: 172

message: Failed to copy artifacts

message: Job failed to be executed

- cause:

cause:

message: "Failed to exec command in pod: command terminated with exit code 1.

stdout:\

stderr: \e"31mERROR\e00m unable to get repository

storage: error listing blobs: A header you provided implies

functionality that is not implemented."

file: kasten.io/k10/kio/kopia/repository.go:538

function: kasten.io/k10/kio/kopia.CreateKopiaRepository

linenumber: 538

message: Failed to create the backup repository

fields:

- name: appNamespace

value: kasten-backup-test

file: kasten.io/k10/kio/exec/phases/phase/export.go:270

function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

linenumber: 270

message: Failed to create Kopia repository for data export

file: kasten.io/k10/kio/exec/phases/phase/export.go:172

function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

linenumber: 172

message: Failed to copy artifacts

message: Job failed to be executed

- cause:

cause:

message: "Failed to exec command in pod: command terminated with exit code 1.

stdout:\

stderr: \e-31mERROR\ep0m unable to get repository

storage: error listing blobs: A header you provided implies

functionality that is not implemented."

file: kasten.io/k10/kio/kopia/repository.go:538

function: kasten.io/k10/kio/kopia.CreateKopiaRepository

linenumber: 538

message: Failed to create the backup repository

fields:

- name: appNamespace

value: kasten-backup-test

file: kasten.io/k10/kio/exec/phases/phase/export.go:270

function: kasten.io/k10/kio/exec/phases/phase.prepareKopiaRepoIfExportingData

linenumber: 270

message: Failed to create Kopia repository for data export

file: kasten.io/k10/kio/exec/phases/phase/export.go:172

function: kasten.io/k10/kio/exec/phases/phase.(*exportRestorePointPhase).Run

linenumber: 172

message: Failed to copy artifacts

message: Job failed to be executed

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I have the same problem.

the issue was we are using S3 OOTBI Object first storage, and as per the support the S3 is using SOS API which os not supported by Kasten.

Thanks for sharing the information, @Ali Kanso!

If you are using OOTBI and want to leverage Kasten K10 please direct message me and I can advise a work around which also add more protection.

the issue was we are using S3 OOTBI Object first storage, and as per the support the S3 is using SOS API which os not supported by Kasten.

Just an extra bit of information here. The SOSAPI is not really the main problem. K10 needs retention set on the bucket before connecting for immutability but OOTBI only allows Veeam to set retention (we are looking into that). There are also a few api calls that Veeam does not use and OOTBI for security is lean and mean so we don’t add anything extra if not needed. Again though R&D are looking at this. However, again please contact me directly for a temporary solution. @Geoff Burke

SOSAPI greatly enhances performance but is not the show stopper for a backup. You can send non SOSAPI backups to Ootbi, like at present VBM365, or enterprise plugins. They will work but not be as fast for example as SOSAPI supported backups

I have same issue after several tests with nfs, minio

- cause:
cause:
fields:
- name: pvcName
value: prometheus-server
- name: pvName
value: pvc-6d32660a-29ee-4b80-931b-39fde0e0cf61
- name: storageClassName
value: csi-nfs-server
- name: namespace
value: default
file: kasten.io/k10/kio/exec/phases/phase/snapshot.go:230
function: kasten.io/k10/kio/exec/phases/phase.FetchSnapshotSession
linenumber: 230
message: '{"message":"failed to verify GSB
token","function":"kasten.io/k10/kio/exec/phases/phase.checkIfGVSEnabled","linenumber":281,"file":"kasten.io/k10/kio/exec/phases/phase/snapshot.go:281","cause":{"message":"illegal
base64 data at input byte 8"}}'
file: kasten.io/k10/kio/exec/phases/backup/snapshot_data_phase.go:155
function: kasten.io/k10/kio/exec/phases/backup.(*SnapshotDataPhase).Run
linenumber: 155
message: Failed to fetch the snapshot session
message: Job failed to be executed
- cause:
cause:
fields:
- name: pvcName
value: prometheus-server
- name: pvName
value: pvc-6d32660a-29ee-4b80-931b-39fde0e0cf61
- name: storageClassName
value: csi-nfs-server
- name: namespace
value: default
file: kasten.io/k10/kio/exec/phases/phase/snapshot.go:230
function: kasten.io/k10/kio/exec/phases/phase.FetchSnapshotSession
linenumber: 230
message: '{"message":"failed to verify GSB
token","function":"kasten.io/k10/kio/exec/phases/phase.checkIfGVSEnabled","linenumber":281,"file":"kasten.io/k10/kio/exec/phases/phase/snapshot.go:281","cause":{"message":"illegal
base64 data at input byte 8"}}'
file: kasten.io/k10/kio/exec/phases/backup/snapshot_data_phase.go:155
function: kasten.io/k10/kio/exec/phases/backup.(*SnapshotDataPhase).Run
linenumber: 155
message: Failed to fetch the snapshot session
message: Job failed to be executed
- cause:
cause:
fields:
- name: pvcName
value: prometheus-server
- name: pvName
value: pvc-6d32660a-29ee-4b80-931b-39fde0e0cf61
- name: storageClassName
value: csi-nfs-server
- name: namespace
value: default
file: kasten.io/k10/kio/exec/phases/phase/snapshot.go:230
function: kasten.io/k10/kio/exec/phases/phase.FetchSnapshotSession
linenumber: 230
message: '{"message":"failed to verify GSB
token","function":"kasten.io/k10/kio/exec/phases/phase.checkIfGVSEnabled","linenumber":281,"file":"kasten.io/k10/kio/exec/phases/phase/snapshot.go:281","cause":{"message":"illegal
base64 data at input byte 8"}}'
file: kasten.io/k10/kio/exec/phases/backup/snapshot_data_phase.go:155
function: kasten.io/k10/kio/exec/phases/backup.(*SnapshotDataPhase).Run
linenumber: 155
message: Failed to fetch the snapshot session
message: Job failed to be executed

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