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Veeam setup Engine upgrade error 12.1.2 on PostgresSQL

Link State
Userlevel 7
Badge +10

hello everyone,

I'm trying to install the update from both executable and ISO always returns this error.

- Veeam with PostgresSQL Database

Instead if I launch the same executable with a SQL database it works.

has it happened to anyone yet? Is there any bug?

thx

 

p.s.

solved by stopping the following services

 

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Best answer by CarySun 24 May 2024, 18:45

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Veeam: VMCA | VMCE | VMXP | Veeam Legend - Microsoft: MCITP | MCP | MCSA | 2008 R2 | 2012R2 | 2016 | MCSE Core Infrastructure | MCSE Cloud Platform - Azure: AZ900 | AZ104 - VMWare: VCP-DCV Vsphere 7.x - Cisco: CCNA (Expired)

11 comments

Chris.Childerhose
Userlevel 7
Badge +21

Done a few upgrades with Postgres and not had an issue with it.  Maybe a support case can help determine the issue and inform others here?

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
CarySun
Userlevel 7
Badge +7

Interesting case, it is supposed to stop all services automatically before start installing the upgrade.

This seems not to stop services completely during the installation process.

Veeam Vanguard | Veeam Legend | VMCE 2024 | Microsoft MVP | Cisco Insider Champion | CISCO CCIE #4531 | Web Site - carysun.com | Blog Site - gooddealmart.com | Blog Site - checkyourlogs.net | X: @SifuSun | LinkedIn: https://www.linkedin.com/in/sifusun/ | Amazon Author: https://Amazon.com/author/carysun
Link State
Userlevel 7
Badge +10

Interesting case, it is supposed to stop all services automatically before start installing the upgrade.

This seems not to stop services completely during the installation process.

exactly.

I didn't delve into it unfortunately I was in a hurry to update the production environment.
I have more infrastructure to update today I updated 3 of them,
next week I have at least 6 more. but all with SQL express.
let's see if the case comes up again.

stay tuned.

Veeam: VMCA | VMCE | VMXP | Veeam Legend - Microsoft: MCITP | MCP | MCSA | 2008 R2 | 2012R2 | 2016 | MCSE Core Infrastructure | MCSE Cloud Platform - Azure: AZ900 | AZ104 - VMWare: VCP-DCV Vsphere 7.x - Cisco: CCNA (Expired)
CarySun
Userlevel 7
Badge +7

@Link State One of my customers had the same issue when I installed the new version. But it’s using SQL Express, not PostgreSQL. I tried to reboot the server and ran install again (I ensured all services were up and running). The issue is gone. just FYI.

 

Veeam Vanguard | Veeam Legend | VMCE 2024 | Microsoft MVP | Cisco Insider Champion | CISCO CCIE #4531 | Web Site - carysun.com | Blog Site - gooddealmart.com | Blog Site - checkyourlogs.net | X: @SifuSun | LinkedIn: https://www.linkedin.com/in/sifusun/ | Amazon Author: https://Amazon.com/author/carysun
coolsport00
Userlevel 7
Badge +19

Nice to see a workaround in case this comes up for me when I upgrade. Thanks @Link State 

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
dloseke
Userlevel 7
Badge +6

I haven’t run into this but it does feel like something here manually stopping services/processes may resolve the issue if rebooting the server prior to the update doesn’t.

Derek M. Loseke, Senior Systems Engineer | Veeam Legend 2022-2023 | VMSP/VMTSP | VCP6-DCV | VSP/VTSP | CCNA | https://technotesanddadjokes.com | @dloseke
Link State
Userlevel 7
Badge +10

I haven’t run into this but it does feel like something here manually stopping services/processes may resolve the issue if rebooting the server prior to the update doesn’t.

hi @dloseke  & @CarySun  in my case even with the vbr server reboot ,i had the same behavior i had to kill the services.

Veeam: VMCA | VMCE | VMXP | Veeam Legend - Microsoft: MCITP | MCP | MCSA | 2008 R2 | 2012R2 | 2016 | MCSE Core Infrastructure | MCSE Cloud Platform - Azure: AZ900 | AZ104 - VMWare: VCP-DCV Vsphere 7.x - Cisco: CCNA (Expired)
coolsport00
Userlevel 7
Badge +19

Hi @Link State - just following up on your post here. It seems you answered your own query possibly? If so, or if any provided comments helped, go ahead and mark one as ‘Best Answer’ so others who experience the same issue may benefit. 

Thanks.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
Link State
Userlevel 7
Badge +10

Hi @Link State - just following up on your post here. It seems you answered your own query possibly? If so, or if any provided comments helped, go ahead and mark one as ‘Best Answer’ so others who experience the same issue may benefit. 

Thanks.

lol marked wrong post  @safiya can you correct? thx

Veeam: VMCA | VMCE | VMXP | Veeam Legend - Microsoft: MCITP | MCP | MCSA | 2008 R2 | 2012R2 | 2016 | MCSE Core Infrastructure | MCSE Cloud Platform - Azure: AZ900 | AZ104 - VMWare: VCP-DCV Vsphere 7.x - Cisco: CCNA (Expired)
Chris.Childerhose
Userlevel 7
Badge +21

Hi @Link State - just following up on your post here. It seems you answered your own query possibly? If so, or if any provided comments helped, go ahead and mark one as ‘Best Answer’ so others who experience the same issue may benefit. 

Thanks.

lol marked wrong post  @safiya can you correct? thx

Doh 😂 

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
coolsport00
Userlevel 7
Badge +19

Hi @Link State - just following up on your post here. It seems you answered your own query possibly? If so, or if any provided comments helped, go ahead and mark one as ‘Best Answer’ so others who experience the same issue may benefit. 

Thanks.

lol marked wrong post  @safiya can you correct? thx

Or @Madi.Cristil 😊

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00

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