If the Hyper-V integration services are not installed, you cannot restore any data from Veeam Backup.
Please follow the steps to install Hyper-V integration services in the Ubuntu Linux VM of Hyper-V.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/f18fe40a-af8e-4b9a-a72d-74df7761ef6b.png)
1.Login to Hyper-V host.
2.Open PowerShell as Administrator.
3.Run the command as follows.
Get-VMIntegrationService -VMName "ubuntu2310"
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/283e238c-539c-4213-b421-9998bf1a177a.png)
4.Open the Hyper-V Manager tool.
5.Right-click the VM and select the Settings.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/b36b5893-e725-4ba8-a6fe-e6a775ec9498.png)
6.Select Integration Services on the Settings of the VM page.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/ab7900be-383d-485a-9ddd-af3a21e75fba.png)
7.Select the Guest services checkbox on the Integration Services page and click OK.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/f06f6ee8-e402-439e-89b5-7e43ca66059e.png)
8.Run the command as follows to ensure the Integration Services of the VM are enabled
Get-VMIntegrationService -VMName "ubuntu2310"
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/c8c22589-7f32-4c28-92a9-7c774f4e3a78.png)
9.Login to the Linux Server.
10.Run the command as follows to edit modules.
vim /etc/initramfs-tools/modules
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/51b08549-f060-4287-bad6-06b8c7371fa2.png)
11.Add hv_modules to initramfs-tools modules.
hv_vmbus
hv_storvsc
hv_blkvsc
hv_netvsc
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/f7881fee-f75d-4c09-b6ba-e8efcb173c04.png)
12.Run the following command to update the apt packages.
sudo apt update
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/6880f712-5634-44a4-9e39-29e52855c029.png)
13.Run the following command to upgrade the apt packages.
sudo apt -y upgrade
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/78591e66-937a-48a9-94f9-7700a1cd8e4b.png)
14.Run the following command to install the Hyper-V integration packages for Ubuntu.
sudo apt -y install linux-virtual linux-cloud-tools-virtual linux-tools-virtual
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/4aabd69c-e0b4-44a5-a125-3f7ef976ac7c.png)
15.Run the following command to update initramfs.
sudo update-initramfs -u
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/281660e1-c346-4578-8287-1b176f26e95f.png)
16.Run the following command to reboot.
sudo reboot
17.Run the following command to ensure the LIS integration features are installed.
lsmod | grep hv
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/3bb5c615-c2cc-4635-ac8b-ee78d221cba2.png)
18.Run the Restore process from the Veeam Backup and Manager Server again, and the error disappears.
![](https://uploads-eu-west-1.insided.com/veeam-en/attachment/4d4006cf-f755-488b-bff6-68aeefcdf88f.png)