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Question

Cannot remove Snapshot

R
Userlevel 1

Hi all, i have a 2019 windows server virtual on Hyper-v enviroment. i have three snapshot create from Veeam community ed. that a cannot delete.

hov can i do ?? thank you

Riccardo

5 comments

coolsport00
Userlevel 7
Badge +17

Hi @RiccardoDaRos ...are these snaps on the VMs you backed up? Are the VMs not being backed up currently? I don't use Hyper-V in my environment, but in vSphere sometimes Veeam snaps stay on the backed up VMs. To remove them, at least in VMware, you have to take a snap of the VM, retain the snap for a minute or two, then you commit all the snapshots. My assumption is this is the same for Hyper-V. 

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
Moustafa_Hindawi
Userlevel 7
Badge +6

Hello @RiccardoDaRos 

Make sure that checkpoint is enabled in integrated services. If enabled, make sure there is enough free space in the datastore.

Make sure you configured the antivirus exclusion list:

https://www.veeam.com/kb1999

Some viruses lock the deleting of snapshot, so make sure that your Hyper-V host is free from viruses.

Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
Chris.Childerhose
Userlevel 7
Badge +20

You can use either Hyper-V Manager to remove the snapshots or PowerShell as well.  Here is how in Hyper-V Manager.

Hyper-V Manager Console with Delete Checkpoint option shown

For PowerShell you can use -

Get-VM -Name <VMName> | Get-VMSnapShot -Name <CheckpointName> | Remove-VMSnapshot

 

Hope this helps.

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
marco_s
Userlevel 7
Badge +7

Do you have an off-host proxy? It could have a mounted snapshot as hot-add for VMWare..

Marco Sorrentino - Italy | System Engineer | VMCE & Veeam Lover
Iams3le
Userlevel 7
Badge +9

You can use either Hyper-V Manager to remove the snapshots or PowerShell as well.  Here is how in Hyper-V Manager.

Hyper-V Manager Console with Delete Checkpoint option shown

For PowerShell you can use -

Get-VM -Name <VMName> | Get-VMSnapShot -Name <CheckpointName> | Remove-VMSnapshot

 

Hope this helps.

Hi @RiccardoDaRos, have you tried any of these steps mentioned by @Chris.Childerhose . Unfortunately, there are no images from you. What state is the checkpoint in?

[Microsoft MVP | Veeam Legend 5* | VMware vExpert 4* | Cisco Champion 3* | Object First Ace]

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