VBO365: Object reference not set to an instance of an object (Teams)


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I have just discovered on Twitter that there’s currently a problem with Teams Backup in Veeam Backup for Office 365 which could affect many installations.

It looks like Microsoft did change something on their side and so Teams backup is failing with the following error: “Object reference not set to an instance of an object”

If you are affected by this problem, you can request the hotfix from Veeam Support.

Here is the corresponding R&D forums topic: https://forums.veeam.com/veeam-backup-for-office-365-f47/teams-backup-failing-with-object-reference-not-set-to-an-instance-of-an-object-t76162.html


16 comments

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A KB Article with the hotfix was released:

https://www.veeam.com/kb4201

Thanks for sharing 😊

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A KB Article with the hotfix was released:

https://www.veeam.com/kb4201

Userlevel 7
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A case is required. The Hotfix is a “private Hotfix” at the moment.

@Nico Losschaert

:thumbsup:

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Indeed @Chris.Childerhose , that’s why Veeam Support is the best Support department of the large Vendors!!!


Nothing to add there 😅

Userlevel 7
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Yes, after 10 minutes I received already a link to the hotfix :sweat_smile:

They are fast :)

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Indeed @Chris.Childerhose , that’s why Veeam Support is the best Support department of the large Vendors!!!

I won't disagree there 😂

Userlevel 7
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Indeed @Chris.Childerhose , that’s why Veeam Support is the best Support department of the large Vendors!!!

Userlevel 7
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Amazing how MS changes things but then how quickly Veeam fixes it. #Veeamazing

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Yes, after 10 minutes I received already a link to the hotfix :sweat_smile:

Userlevel 7
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Yes, i have used the same hotfix on three systems now

Userlevel 7
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It looks like support is really fast with providing this hotfix, and I think you can alsoreuse it for your other customers.

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Thx @Mildur, will do :wink:

Userlevel 7
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A case is required. The Hotfix is a “private Hotfix” at the moment.

@Nico Losschaert 

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@Mildur , do you have a link with the hotfix, I need it too :wink: , or is creating a Veeam case required?

Userlevel 7
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Good to hear @Mildur:thumbsup:

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Hotfix was installed yesterday on three of my vbo365 servers.

Backups are running fine again.

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