Received a notification from our NOC saying that the C drive was filling up, took a peek and noticed that there were a lot of log files in CheckpointRemoval but Im unsure if these are safe to delete or at the very least, zip up. Any help is appreciated!
Solved
Is it safe to delete files in C:\programdata\veeam\backup\system\checkpointremoval
Best answer by Chris.Childerhose
QuinnM wrote:
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
The logs should clear themselves up automatically but if they are not there could be something else that is not working so a Veeam Support ticket would be best suited for this case.
+21Those are checkpoint files but I would ask support first if removing them is a good idea. Manual removal of files with Veeam tends to not give the outcome desired and breaks things.
See the checkpoint process here - Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V
+12Agreed with Chris. If you systemdrive is getting low, did you check your pagefile? Changing the default size of that can take a lot of pain away. 😊
LK | Veeam Vanguard | VUG Leader - Cyber Security Space | Security Specialist
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
1 person likes this
+21QuinnM wrote:
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
The logs should clear themselves up automatically but if they are not there could be something else that is not working so a Veeam Support ticket would be best suited for this case.
Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
Chris.Childerhose wrote:
QuinnM wrote:
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
The logs should clear themselves up automatically but if they are not there could be something else that is not working so a Veeam Support ticket would be best suited for this case.
Gotcha, will do, thanks for the help and info!
1 person likes this
+21QuinnM wrote:
Chris.Childerhose wrote:
QuinnM wrote:
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
The logs should clear themselves up automatically but if they are not there could be something else that is not working so a Veeam Support ticket would be best suited for this case.
Gotcha, will do, thanks for the help and info!
Not a problem. Let us know what you find out and if support provides a solution so others can see what it is that might have the same issue.
Chris.Childerhose wrote:
QuinnM wrote:
Chris.Childerhose wrote:
QuinnM wrote:
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
The logs should clear themselves up automatically but if they are not there could be something else that is not working so a Veeam Support ticket would be best suited for this case.
Gotcha, will do, thanks for the help and info!
Not a problem. Let us know what you find out and if support provides a solution so others can see what it is that might have the same issue.
Finally got some more motion on this. VEEAM Support recommended on doing a regedit for log files using this KB: https://www.veeam.com/kb1825 it took a while but I got my server operations team to implement the change so hopefully this should resolve my issue. However, VEEAM support did mention any logs outside the retention period I should be able to delete manually.
+21QuinnM wrote:
Chris.Childerhose wrote:
QuinnM wrote:
Chris.Childerhose wrote:
QuinnM wrote:
I’m newer to VEEAM so I unfortunately don’t know if that applies or how to check. I did take a look at the Background Checkpoint Removal Job - User Guide for Microsoft Hyper-V guide but didn’t find what I was looking for. Is it normal to have months worth of logs in this directory?
The logs should clear themselves up automatically but if they are not there could be something else that is not working so a Veeam Support ticket would be best suited for this case.
Gotcha, will do, thanks for the help and info!
Not a problem. Let us know what you find out and if support provides a solution so others can see what it is that might have the same issue.
Finally got some more motion on this. VEEAM Support recommended on doing a regedit for log files using this KB: https://www.veeam.com/kb1825 it took a while but I got my server operations team to implement the change so hopefully this should resolve my issue. However, VEEAM support did mention any logs outside the retention period I should be able to delete manually.
Great to hear you got a solution and hopefully it works moving forward.
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