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I wanted to thank everyone for their comments. We just figured it out. We have a GPO that disables “Debug Programs”, even for Admins, under User Rights Assignments. We temporarily grant the permission to a specific user when we need them. I’d forgotten that one of the times we have to do this is during our Veeam upgrades so I really should have recognized the problem earlier. Generally, the permission is only for a specific task, like upgrading Veeam, and once the task is complete the role is no longer necessary. In this case, the Veeam (SQL) requires the logged in user to have the Debug Programs permission before the Configuration restore dialog will begin. Thanks again!
Confirmed all Veeam services are running as “Local System”. This is actually a fresh install of Windows 10 LTSC. The same box was previously running Windows 10 Pro. So, we wiped the computer, installed VB&R and then ran into this problem. We do have another box with the community edition running on it and we’ve confirmed the same behavior with that one... Access Denied when trying to simply start the Config Restore process. It has to be something specific to our environment but I’m at a loss at this point. We also contacted our Veeam Rep and turned our the new install of Community Edition into a 30-day trial version of Standard and it made no difference.
It looks like I posted my last comment just as you were posting, JMeixner. Yes, we’ve tried it with the user that installed the program but it doesn’t help. I’ve also tried it with a different domain admin account and the original local admin that installed the OS.
I confirmed that my user was explicitly added to the “Local Admin” group but it didn’t seem to make a difference. I guess I’ll put SQL Management Studio on it and poke around.
The configuration backups are contained on one of the local drives (a different drive than the OS and Program Files). Admins have full rights to the drive and all files/folders on it. I do get the UAC dialog and, after going through it, I get the “Access Denied” message about 2 seconds later. We even tried temporarily disabling UAC and it still failed. Not surprisingly, I get the same behavior if I try to run it from “C:\Program Files\Veeam\Backup and Replication\Backup\Veeam.Backup.Configuration.Restore.exe” or if I go to the .bco files and double-click on them. Could this have anything to do with permissions on Veeam’s SQL database? Anything to do with the “Enable backup file encyption” option being checked? I did open a call with Veeam but, given this is a free product, there is no SLA and it is simply email support if/when they have time to address it. I appreciate the suggestions and feedback so far. Now knowing that the CE is capable of the configuration restore really ma
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