Replies posted by James0000000
Thanks for the reply. Not sure which install logs you want the info from but the backupsuite log file has the following at the end. It jsut goes into a loop of trying to restart then. If you cancel the rest of the setup fails. [06.12.2021 21:52:35][INFO] Service name: VeeamExplorersRecoverySvc[06.12.2021 21:52:35][INFO] Service process: Not specified[06.12.2021 21:52:35][INFO] Starting service...[06.12.2021 21:52:35][INFO] Service successfully started.[06.12.2021 21:52:35][INFO] Service name: VeeamAwsSvc[06.12.2021 21:52:35][INFO] Service process: Not specified[06.12.2021 21:52:35][INFO] Starting service...[06.12.2021 21:53:05][ERROR] Failed to start service ‘VeeamAwsSvc'. Click Retry to attempt to start the service again. Click Cancel to continue installation without starting the service. Thanks
Hi @James0000000, there are some ways forward with this. You could install a new SQL instance and then when you install Veeam, point it to an “existing” instance instead of letting Veeam reinstall the same database. My guide for this is here: Database Considerations: Veeam Backup & Replication / Veeam ONE on Windows Server 2022 - Part One | Veeam Community Resource Hub You will need to recreate your backup jobs and re-add your passwords etc as part of this as it will be seen as a new Veeam installation, however you can still add your existing backup repositories to utilise your existing backup chains and continue as before! Hopefully this helps! Thanks fort the reply, but its not even possible to re-install veeam on the server at the moment becuase various services are failing to start during the install.
Unfortnately these works are for a charity and we dont have the funds to purchase the software and log a support call . It wont be possible to re-install the veeam server as we have a number of other roles and software installed which doesnt help the situation. Oh well its funny in life how trying to help those in need is always a stuggle. Thanks fo the previous help, looks like I’ve exhausted the support available here.
Thanks again. Looks like I’ve hit a brick wall as I cant even get the veeam software to install even after uninstalling it and trying to re-install it. I can’t even set the backups up from scratch. I seem to be getting various services that are failing to start during the install. e.g. veeam failed to start service 'veeamawssvc' . I’m thinking about starting a new post on the forums as I think I’m probably going off track from the orgianl issue. Thanks
Great thanks. I already have a backup of the previous database as instructed earlier. Unfortunaltey I already opened a case with Veeam and this work is being done for a charity and we only have the community edition. My case was closed by Veeam as they are too busy to respond.I would guess that I need to do some sort of databse restore after the installation? Just trying to find out how to do it, as most the the articles I can find are around restoring databases with veeam, but not the actual veeam database. Thanks again.
Hello, thanks for the continued help. I have uninstalled the software and restarted the server. Unfortunately, I’m still receiving the same warning when I’m trying to install. Just wondering if there what could be causing this warning and what will I need to do if I continue the installation. Thanks.
Thanks for the reply. I did do a few searches on backing up the config before the upgrade and I couldnt find much help, must have not been too clever with my investigation. So all the backup jobs are installed in the database and wont get removed if I uninstall the product completely? Does it ask you if you want to remove them during the uninstall process? Can I backup my sql server database, if you are sugessting that is where they are stored? Thanks again.
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